Kindle Auto Plaza

GREED is their #1 Priority Background- I was driving up today with my wife, less than 2 weeks out of open heart surgery, 2.5 hours- and within 10 minutes of arrival, was called Background- I was driving up today with my wife, less than 2 weeks out of open heart surgery, 2.5 hours- and within 10 minutes of arrival, was called and told the truck was sold. Biggest xxxx-bag move EVER. I had made the appointment several days prior, was in constant contact with sales, confirmed my departure and arrival time this morning, with the truck still being available. Then, 2 hours later, sold??? I was then told I was WRONG for expecting the car to be held until my arrival??? Seriously? If it was sold yesterday, understood, or even prior to me confirming it available and leaving to come, but not after confirming I was driving two and a half hours. This was all after requesting it be delivered, as I had been in discussion with your dealership for weeks and had surgery in between. Disgusting is the word I will use to describe your dealership, sales team, and I hope karma rolls hard on you all. This is not the last you will hear from me, as I have several inquiries into local and national outlets to have this story heard. Social media is my current outlet, but folks need to know how awful of a team you have working for you, with one goal, GREED. It is evidently, your dealership runs on old car sales principles, luckily for people, the world and car buying is changing. More

Ripped off with service contract Bought 2013 Ford F-150. Talked into buying service contact for $995.00. Got $561.24 of value from kindle. I was ripped off for $433.76. Bought 2013 Ford F-150. Talked into buying service contact for $995.00. Got $561.24 of value from kindle. I was ripped off for $433.76. More

Wonderful Experience I have worked with Denise Kennedy Watson for about 20 years. She is a wonderful sales person who listened to my needs and found me a car I love. She I have worked with Denise Kennedy Watson for about 20 years. She is a wonderful sales person who listened to my needs and found me a car I love. She took her time finding the various models that I wanted to test drive, and it made it easier to come to a final decision. I also worked with Karyn Lehmann who made the financial part of the purchase so much easier. Karyn went out of her way to completely satisfy me with terms of the contract that I liked Thanks to both ladies, I have a car I can honestly say fits me to a "T"! Matthew L also prepared my car, and it looked "great"! More

awesome It was my first time at Kindle. I recently moved from Philadelphia. I went in the door looking lost and a very nice woman, Denise Kennedy-Watson, ap It was my first time at Kindle. I recently moved from Philadelphia. I went in the door looking lost and a very nice woman, Denise Kennedy-Watson, approached and asked if I needed help. I told her I was looking for the service dept. She walked me to the service area, and asked what my problem was, I told her I had a recurring problem with my Ford Focus and that I was sorry I bought the car in 2015. She said she was sorry to hear that but she would see if they could see my car sooner rather than later. I decided to get one of my tires looked at while I was there. She asked if I wanted to come wait in her office in stead of the shop I could. I don't know how it happened but I purchased a Ford Escape an hour later, She was awesome. More

great service manager I recently took my jeep Sahara in for service for an issue I was having. Spoke to Ed Rohrer and he took care of me and my issue with my jeep. He is a I recently took my jeep Sahara in for service for an issue I was having. Spoke to Ed Rohrer and he took care of me and my issue with my jeep. He is always so pleasant and explains everything to us. If I call and leave a message he returns my call very promptly. I would recommend kindle service department to everyone More

Denise was awesome to do business with The car we bought had things in it we didn't want, and all most didn't buy it because of that, however in the end we ended up paying what we wanted . The car we bought had things in it we didn't want, and all most didn't buy it because of that, however in the end we ended up paying what we wanted . Thank you Denise for working with us More

Collision Center miss managed Had my car go in for a new bumper and grille. I was told it would take 2 - 3 days. After constant calls with little response after 3 weeks, I contacte Had my car go in for a new bumper and grille. I was told it would take 2 - 3 days. After constant calls with little response after 3 weeks, I contacted the general manager. He promised me he would over see the project and call me with an update as well as making sure the job was done right. I never heard from him again and half a week later I was told my car was ready. The net result was the bumper and grill were replaced but they could not seem to match the paint color. The shop managers reply was “ On a sunny day it does not look too far off”... I would not recommend this shop. I am not replacing this car at Kindle. I am willing to travel beyond my area when replacing the car. More

Top notch service manager We have bought 4 new and 1 used vehicle from Kindle in the past three years. Whenever we have an issue Ed Rohrer takes care of us. He treats us great! We have bought 4 new and 1 used vehicle from Kindle in the past three years. Whenever we have an issue Ed Rohrer takes care of us. He treats us great! He is the best service manager we have ever dealt with. Everyone in the service department is courteous. Thumbs up to Ed Rohrer👍 More

Amazing service! My Aunt and Uncle took me to get a new Jeep at Kindle, they have bought several cars from Denise and took me to buy a car from her too, and she’s amaz My Aunt and Uncle took me to get a new Jeep at Kindle, they have bought several cars from Denise and took me to buy a car from her too, and she’s amazing!! If you’re buying a car I strongly recommend going to Denise, she’s super helpful and so nice. Everyone working there is very friendly and helpful. Thank you Denise!! More

Excellent service from them Guy are great to deal with help with services that need to be fix on the truck after we checked it over! Only problem was they only had 3 of the tru Guy are great to deal with help with services that need to be fix on the truck after we checked it over! Only problem was they only had 3 of the truck that i wanted More