Kindle Auto Plaza

incomplete Ok so I bought a 2007 Ford Explorer with a little over 64000 miles on it. First thing they did wrong was to sell a vehicle in NJ without having the t Ok so I bought a 2007 Ford Explorer with a little over 64000 miles on it. First thing they did wrong was to sell a vehicle in NJ without having the title in hand, per the NJDMV you cannot sell a vehicle without the title. It took 70 days to get my tags for this SUV and there was 10 days that I could not use the truck as the second set of temporary tag had expired, and you are only allowed two temporary tags or 60 days. I also just had this truck in for service for water on the floor on the passenger side of the truck. They did remove and reattach the door gasket with glue and so far, so good. When my wife and I went to pick up the on truck on the evening of February 14th, I found trash left in the truck and the grab handle was not attached properly, also the plugs to cover the bolt holes sitting on the dash along with tools left behind by the mechanic. I went inside and returned the tools to the receptionist and told her about the trash in the truck and the grab handle not being installed completely and she went and got the sales manager on duty that night. I explained the problem to him and he took my information and told me he would call me about this problem. As of today, the 22 of February I have not recived a call from anyone at Kindle Ford. As right now they are no better than the local Ford dealer here in EHT. More

Excellent car salesman My car was totaled in an accident, and I needed to find a replacement. Having always dealt with a Ford dealership in PA, I went to start my search at My car was totaled in an accident, and I needed to find a replacement. Having always dealt with a Ford dealership in PA, I went to start my search at Kindle. Brian Losch was at his desk, when I arrived to look for a 'new' used car. I descscribed what I wanted, and he found one right away. I drove it, and liked it very much. He could have sold me that one, but he suggested I try one more. No pressure. It turned out that I liked the second car even more than the first. It was perfect, just what I wanted. He answered all my questions, and helped me with the paperwork. I couldn't have asked for a better shopping experience. The only problem was the long wait due to a computer being down. Also, the next day, I was happy to get such great help with my insurance and financing. Thank you. More

Easy peasy I wanted a bottom line price for a vehicle and R obbie delivered. I bought from Rob before and will do so again. For a honest no nonsense experience I wanted a bottom line price for a vehicle and R obbie delivered. I bought from Rob before and will do so again. For a honest no nonsense experience go to kindle. More

Great Experience Brian was amazing. We came in looking to trade in our lease and he walked us though all the new models, we weren't sure if we wanted the same model or Brian was amazing. We came in looking to trade in our lease and he walked us though all the new models, we weren't sure if we wanted the same model or a different one. Brian took the time to test drive 3 different models, answer all of our questions and was amazing. After shopping around we called him with the vehicle we wanted and he gave us a great price with no hassle. Brian was a pleasure to deal with and we will be back in 39 months when our lease is up! More

Friendly staff . Dealt with Denise Kennedy-Watson today and she is great, friendly and knowledgeable of the inventory. She was also the person we dealt with when w . Dealt with Denise Kennedy-Watson today and she is great, friendly and knowledgeable of the inventory. She was also the person we dealt with when we leased and later purchased my mom's Ford escape. More

a happy man with a happy car In 20 Years i dealt with Kindle auto Plaza Mr Rob walker my sales rep very fine man I will always return back to Rob Walker for he Explains every de In 20 Years i dealt with Kindle auto Plaza Mr Rob walker my sales rep very fine man I will always return back to Rob Walker for he Explains every detail to the cars i have Bought Mr Walker went Beyond and about to get me into my new Car which make me very happy to know Rob walker for 20 Years my many thanks to the finest man at Kindle auto More

High Quality Experience I originally went to a different dealer looking for a Ford Fiesta. They didn't have the model I wanted and wouldn't give me straight answers on prices I originally went to a different dealer looking for a Ford Fiesta. They didn't have the model I wanted and wouldn't give me straight answers on prices. They kept trying to pressure me into buying a different, more expensive car on their lot, and basically refused to go get the Fiesta I wanted from another dealer. The dealer told me they would talk to their manager about getting me a nicer, more expensive car on the lot for the same price as the Fiesta. After leaving my girlfriend and myself alone for 20 minutes, he came back with a quote that was the sticker price on the more expensive car. Needless to say, I left and will not be returning. The following day I went to Kindle. My girlfriend and I were greeted by Sierra who was very kind and helpful from the start. There was no funny business with leaving us alone for extended periods of time, trying to upsell us, or being unclear with the prices. She was kind enough to give us side-by-side comparisons of the Fiesta models & years we were interested in and had no hesitation in offering to get the exact model/year car we wanted from another dealer once we made our intention to buy clear. As this was my first car purchase, she helped me step by step through the process. Not once did I feel uncomfortable, pressured, or have any sort of frustration, confusion, or unanswered questions. The car was retrieved from another dealer for me and once it arrived they cleaned it, did a checkup, and filled it with gas. Karyn helped me with the actual purchase agreement and paperwork and was also very nice to work with. She was funny and extremely knowledgeable. Everything was explained to me in detail and again it was fast, friendly, easy, and low-pressure. I am not usually one to go online and write reviews, but my experience at Kindle was exceptionally good. I will be recommending this dealership to my family and friends and will return here in the future for new vehicles if I am still in the area. Well worth the drive for the high quality experience. More

2017 Jeep Grand Cherokee Tom McAteer was excellent. He made the buying process very comfortable and went above and beyond to get a good deal done. One of the best experiences Tom McAteer was excellent. He made the buying process very comfortable and went above and beyond to get a good deal done. One of the best experiences I have ever had buying a new car. More

Great customer service Tom McAteer was great. He made this buying process very effortless. Best experience I have had yet buying a car. I would highly recommend him. Tom McAteer was great. He made this buying process very effortless. Best experience I have had yet buying a car. I would highly recommend him. More

Bought black 2014 Ford Explorer Amazing experience! Denise was wonderful and helped our car buying easy and less intimidating. This is explorer number 2 buying experience from your Amazing experience! Denise was wonderful and helped our car buying easy and less intimidating. This is explorer number 2 buying experience from your dealership. Love the car! Thank you!! More