Kimberly Car City

A very good buying experience Nice selection of vehicles with a very friendly and knowledgeable sales staff. Jim Bonar and Dustin Ruark were great. There was no pressure in the s Nice selection of vehicles with a very friendly and knowledgeable sales staff. Jim Bonar and Dustin Ruark were great. There was no pressure in the sales/buying process, all my questions were answered in a professional manner and there were no surprises when I signed the final paperwork working with Jason Carrillo in the financing department. More

Caleb is a great sales guy and helped my fiancé and I find the right fit with the right price! He was very helpful and super nice! Would recommend going to him! find the right fit with the right price! He was very helpful and super nice! Would recommend going to him! More

best of times It was truly one of the best times at a dealership, working with Randy Labarge . His knowledge and attitude was great! I will refer Randy to my friend It was truly one of the best times at a dealership, working with Randy Labarge . His knowledge and attitude was great! I will refer Randy to my friends and family. More

I recently bought a Grand Cherokee. The salesman was Steve Simpson. It is the 2nd Jeep I have bought from him. My brother and daughter have also purchased vehicles from him. The entire process was enjoy Steve Simpson. It is the 2nd Jeep I have bought from him. My brother and daughter have also purchased vehicles from him. The entire process was enjoyable because Steve and everyone at Kimberly Car City treats people very well. They tell you truth about vehicles and work very hard to give you the best deal. I would recommend Steve and the entire dealership to anyone interested in a new or used car. More

We worked with John McFerdies over the weekend and it was honestly the best experience either me or my fiancé had had in a car purchase! He was thorough and polite the entire process and the others at Kimber honestly the best experience either me or my fiancé had had in a car purchase! He was thorough and polite the entire process and the others at Kimberly Car City went above and beyond also, being my first time purchasing on my own he explained everything, they listened to our budget and never pressured us into more. The paperwork was done efficiently but still explained if I had any questions! Truly a painless experience from start to finish! John was great and I would suggest him and Kimberly Car City to anyone needing a new or used vehicle. I love my Jeep and couldn’t be happier! More

Low Pressure and Excellent Service!!! The Experience that Joey Denero in Sales and Jimmy Doyle in financing provided was as enjoyable as it can be when purchasing a car. My husband met Joe The Experience that Joey Denero in Sales and Jimmy Doyle in financing provided was as enjoyable as it can be when purchasing a car. My husband met Joey and Jimmy when he was helping his son make his first big truck purchase. They explained everything well to him, answered any of his questions, and most impotrtantly they didn't pressure him. Because of this great experience we had on Saturday with the truck purchase, my husband and I ended up with a new SUV on Monday. More

Kimberly BMW as always Great salespeople, Patrick and Dan! Once again we purchased a new vehicle at Kimberly. Sure we've shopped around, but nobody else measures up to the Kimberly Team. The BMW salespeople an Once again we purchased a new vehicle at Kimberly. Sure we've shopped around, but nobody else measures up to the Kimberly Team. The BMW salespeople and service department are always available to assist us. Thanks to Patrick and Dan. Craig and Bertie More

Good price on a new truck Happy with my new purchase. Randy LaBarge was very knowledgeable and helpful both during the sale as well as lining up service after the sale. Happy with my new purchase. Randy LaBarge was very knowledgeable and helpful both during the sale as well as lining up service after the sale. More

The service dept managers are inept I have a 2017 wrangler unlimited in the shop with a bad transmission under warranty. It is going on three weeks and it is still not put together, all I have a 2017 wrangler unlimited in the shop with a bad transmission under warranty. It is going on three weeks and it is still not put together, all I get for answers is a few more days. I think by now it should be a priority. I was told that other appointments have to be done. My vehicle should be number one on list to be completed. I will not buy another vehicle at Kimberly. The attitude of the service person is like I don't need to be bothered, when we get it done we will let you know. When the issue first happened and I called the service person acted like they didn't want the vehicle brought to Kimberly ( I guess they'll have to bring it here). I have filed a complaint with Jeep customer care. More

service department is terrible I bought a new Ram Laramie and purchased the rust proofing package along with the extended warranty. I was instructed to drop my vehicle off to the se I bought a new Ram Laramie and purchased the rust proofing package along with the extended warranty. I was instructed to drop my vehicle off to the service dept. on a Monday morning. I got there at 8 am and stood waiting for 20 minutes with a service employee sitting looking at me but would not wait on me. when he finally did ask what I needed, I told him I had an appointment to drop off my truck for rust proofing service. He said I had no appointment even though he never even asked my name. every time I tried to talk he interrupted me and became extremely rude and told me to get out of his shop. WOW!! I spent over $48,000 to be treated like a piece of trash. If you want to buy a vehicle stay away from Kimberly Car City and the Courtesy group. This dealership has no customer service skills at all! More