Kimberly Car City

Awesome experience! No pressure. Steve is a great salesman to deal with. Everyone is up front and very qualified. About 3 hours start to finish on a new used truck salesman to deal with. Everyone is up front and very qualified. About 3 hours start to finish on a new used truck More

Patrick is a very knowledgeable, friendly sales person. Always looking to put you in the right vehicle. This is the second vehicle purchased from him and will go back when in the market for another BMW Always looking to put you in the right vehicle. This is the second vehicle purchased from him and will go back when in the market for another BMW More

Patrick took excellent care of us and guided us in the right direction for the purchase of our vehicle. Appreciate the time Patrick and rest of staff took to take care of us. right direction for the purchase of our vehicle. Appreciate the time Patrick and rest of staff took to take care of us. More

My experience with my recent purchase was just excellent, once again. This was my sixth purchase from the dealership since 2009 and my forth X5. This was my first purchase with Patrick Grijalva as my sales once again. This was my sixth purchase from the dealership since 2009 and my forth X5. This was my first purchase with Patrick Grijalva as my sales representative. Patrick was so good to work with. Very knowledgeable about the product, so helpful answering all of my questions and very patient with me on the delivery and getting up to speed on all the features. I know I can come back with questions. I couldn't be happier. Amazing, ultimate driving machine and amazing customer service! More

The service department has a bad attitude when they are confronted of obvious overcharging. Offered a service to make up but now no loaners for weeks on weeks. Just plain lies. confronted of obvious overcharging. Offered a service to make up but now no loaners for weeks on weeks. Just plain lies. More

Patrick called to let me know they had a car in that he thought I would like. I love the car. Everyone made the sale smooth. Very friendly staff. thought I would like. I love the car. Everyone made the sale smooth. Very friendly staff. More

Poor Customer Service Rick Gilbreath-Sales Professional was very helpful in responding to my phone calls and answering my questions during the course of 5 days. At no tim Rick Gilbreath-Sales Professional was very helpful in responding to my phone calls and answering my questions during the course of 5 days. At no time during my discussions with Rick did he ask me for a down payment as I was considering the purchase of a Volkswagen GTI. As I became more interested in this vehicle Rick referred me to a lending institution where I filled out an application for the purchase of this car and I was approved for financing. On the Friday of that week I was contacted by Rick that the vehicle was sold that Thursday evening. I was surprised and asked how and why this happened and Rick said it was taken out of his hands and he referred me to Brent Seibel there General Sales Manager. I contacted Mr. Seibel and he said because I did not place money down on the vehicle that he made the decision to have another interested party look at the VW and they bought it. So folks BEWARE don't buy a vehicle from Kimberly Car City they value your MONEY more than you!!! 5 stars to Rick an excellent sales professional! No stars to Brent and Kimberly Car City!!! P.S. Yesterday I received a pre-qualified for vehicle financing from Kimberly Car City from 5,000 to a 35,000 dollar purchase....I can assure Kimberly Car City that I will purchase another car elsewhere!!! More

Absolutely amazing service!r They Made sure I gotta good Absolutely amazing service!r They Made sure I gotta good deal and a really good car ;) felt amazing buying a new car and will be back again ! Absolutely amazing service!r They Made sure I gotta good deal and a really good car ;) felt amazing buying a new car and will be back again ! More

New vehicle purchase Caleb and the other members of the team made the purchase experience very painless and were all easy the to deal with. In this stressful time when ord Caleb and the other members of the team made the purchase experience very painless and were all easy the to deal with. In this stressful time when ordinary tasks are more strenuous they help ease the anxiety of purchasing a new vehicle. More

Caleb was outstanding knows his vehicles easy deal with no stress car buying. All the staff great Caleb made sure we were taken care of. We ended up buying two brand new vehicles one for me and my wife. no stress car buying. All the staff great Caleb made sure we were taken care of. We ended up buying two brand new vehicles one for me and my wife. Finance guy great as well and their service dept has always been top notch. I will never go anywhere else for a vehicle. More