Kimberly Car City

Rob Hentzel We recently moved here from the St. Louis area and needed a new car. Rob Hentzel took care of us and we got a great car that we love at our price! Any We recently moved here from the St. Louis area and needed a new car. Rob Hentzel took care of us and we got a great car that we love at our price! Anytime we need anything he comes through for us!! Highly recommended!! More

Very professional Very knowledgeable about the product and finance options available. Not pushy in promoting a potential sale and very good at follow up required. Mai Very knowledgeable about the product and finance options available. Not pushy in promoting a potential sale and very good at follow up required. Maintanece/Service is outstanding. More

The Rob Hentzel Experience As I arrived at the dealership, I was greeted by the greatest car salesman I have ever met, Rob Hentzle. Not only was he polite, always smiling, and a As I arrived at the dealership, I was greeted by the greatest car salesman I have ever met, Rob Hentzle. Not only was he polite, always smiling, and an honest guy. He took me directly to my dream car, 2013 Toyota Corolla, of course. Then a few days into getting my car I noticed my key didn't work on my trunk, I needed a key fob, and a piece of the interior of the car had popped out of place. So I went back to see Rob. He immediately fixed the interior by pushing it back into place. Followed by going inside to retrieve a phone number I can call to get keys. Rob Hentzel is the best car salesman ever. More

Good dealer to work with. Knowledgable about product. Salesman knew the product well and was very curious leading up through the sale. Family was with me several times during the experience and salespers Salesman knew the product well and was very curious leading up through the sale. Family was with me several times during the experience and salesperson treated them with respect as well. After the sale, there were a few key features that needed to be reviewed that I had to learn on my own like steering correction, engine stop and reversing with trailer. Would suggest all sales people be aware of these features because even though I've driven Jeeps since 1997, this caught me off guard. I see the question below about putting part of the sale on a credit card. I did not even think about this. Wish I would have had that option as I might have used this option. After the sale, I was hoping the sales person was still willing to talk to me about the Jeep. I called back several times with questions/comments and the conversation seemed very hurried. Just a simple, "is there anything else I can help you with" at the end of the call would have made the conversation not seem as hurried. Overall good experience and I would come back to this dealership. More

Great Customer Service I felt all the employees I worked with at Kimberly Car City went the extra mile to make sure my experience was enjoyable. The customer service was exc I felt all the employees I worked with at Kimberly Car City went the extra mile to make sure my experience was enjoyable. The customer service was excellent - my salesman Chad Brakeman was very helpful, courteous, and communicated with me every step of the way, while Jason in finance came in on his day off to make sure all the paperwork was taken care of. I felt I got a great car for a great deal, and I will definitely recommend Kimberly Car City to my friends and family. More

Great Experience I had a 2014 to trade in for a 2017, working with my salesman over the last few months we finally cam to an agreement that I could work with. I had a 2014 to trade in for a 2017, working with my salesman over the last few months we finally cam to an agreement that I could work with. More

At home with Jeep Felt like a family member or close friend explaining the jeep and working with me. All questions were answered, plus looked up information on a bug v Felt like a family member or close friend explaining the jeep and working with me. All questions were answered, plus looked up information on a bug visor for the jeep. More

A fantastic dealership to visit When my wife and I visited Kimberly BMW we experienced an entirely pleasant and professional dealership with which to do business. The staff were all When my wife and I visited Kimberly BMW we experienced an entirely pleasant and professional dealership with which to do business. The staff were all very helpful in making our visit pleasant. More

From Service to Sales, I Highly Recommend Kimberly Air conditioning problems first took me to Kimberly in August 2012 and I purchased a Chrysler 200 from Rick Gilbreath. Recently, heating problems mean Air conditioning problems first took me to Kimberly in August 2012 and I purchased a Chrysler 200 from Rick Gilbreath. Recently, heating problems meant an expensive fix versus a trade but Scottie in the Service Department was great at laying out all the options. I ended up visiting Rick again and came home with a Dodge Journey (with working heat!). From the Service Department to the Sales Department, the Kimberly staff has always been great to work with by thoroughly explaining issues and laying out all options. I will definitely continue to visit Kimberly for upkeep on the Journey and for future vehicles. More