Killeen Hyundai
Killeen, TX
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Horrible customer service Purchased 3 cars from Automax Hyundai of Killeen. Was happy with my transactions and purchases and love the cars. Their customer service is horrible Purchased 3 cars from Automax Hyundai of Killeen. Was happy with my transactions and purchases and love the cars. Their customer service is horrible. Have been there 4 times for a repair. Have had several people there to acknowledge that my radio/bluetooth device is not working and needs replacing, but no one will make an appointment or do the repairs. I will be going back AGAIN to try to get something done. More
Great job I am happy with the car and the dealership. I have purchased cars from this dealership as well as having my car serviced by this company. I am hap I am happy with the car and the dealership. I have purchased cars from this dealership as well as having my car serviced by this company. I am happy with the people and the company! More
My great experience Quenterius was the most polite gentleman. He explained everything to me so that I could understand. After finalizing the deal and removing my things f Quenterius was the most polite gentleman. He explained everything to me so that I could understand. After finalizing the deal and removing my things from my old car, I forgot to get a C.D. out of the C.D. player. He took the time out of his busy day to bring it to me at my job. He went above and beyond for me. The staff was very friendly and made my family feel very welcomed and at home. I will tell all my co-workers and friends, and send them to you. Thank You and God Bless. More
Excellent Service I was so impressed that already stared recommending haundai to others. Cherylann's greeting was so personable and Maria the Finance person was so help I was so impressed that already stared recommending haundai to others. Cherylann's greeting was so personable and Maria the Finance person was so helpful. I would recommend these two to anyone. More
Great The dealership was wonderful. Sales associates helpful and knowledgeable. Would definitely recommend ford auto max to friends and family near the area The dealership was wonderful. Sales associates helpful and knowledgeable. Would definitely recommend ford auto max to friends and family near the area. I will return for services to my vehicle. More
Great Experience From the moment I walked in the door, I was met by Jim Walker (I think). He told me I I was going to have Reggie help me with my appointment and also From the moment I walked in the door, I was met by Jim Walker (I think). He told me I I was going to have Reggie help me with my appointment and also "Shreck". Everything went like clockwork and I was able to trade in my 1913 Hyundai Santa Fe. The facility was clean and lots of drinks and snacks were available. Everyone was courteous and friendly. More
Was offered a gift card but they never gave it to me I am very happy that I found the car I wanted and could agree on a price that was affordable to me. However, I did not like the fact that I was offer I am very happy that I found the car I wanted and could agree on a price that was affordable to me. However, I did not like the fact that I was offered a gift card for a dinner at a Steak House as part of the price negotiation, BUT they never actually gave it to me. And, I asked the sales person TWICE for it, but I left the dealership without the giftcard they promised. That speak volumes about the dealership reputation on following through with what they offered. Sadly, if I recommend this place to anybody I will just warn them about this, so it does not happen to them as well. A very good and professional employee was Mr. Quentarius Mealing who delivered my car. He was very professional, friendly and knowlegdeable. I will recommend him as a sales person. More
Best I loved going here, Julio walked me through every step and Danny explained the finances with simplicity. This car buying experience has redefined what I loved going here, Julio walked me through every step and Danny explained the finances with simplicity. This car buying experience has redefined what great customer service looks like. Thanks guys More
Automax awesome My experience was a great one at this dealership wish I came here before going to other dealerships but glad I did because I can confidently say now t My experience was a great one at this dealership wish I came here before going to other dealerships but glad I did because I can confidently say now this is the place to go I'm enjoying my 2016 Hyundai Tucson! More
New car purchased I was given the time to make the decision with essentially zero pressure. We ultimately made our decision over 4-5 days and are very satisfied with ou I was given the time to make the decision with essentially zero pressure. We ultimately made our decision over 4-5 days and are very satisfied with our purchase choice. More