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Killeen Ford
Killeen, TX
317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 317 reviews
June 18, 2023
We arrived at the dealership when they opened. We met Jerome McGee and he too excellent care of us our entire time there. Jerome is approachable and easy to tell what you like and what you can aff We met Jerome McGee and he too excellent care of us our entire time there. Jerome is approachable and easy to tell what you like and what you can afford & not afford. We left with a brand new vehicle and 100% pleased!!! More
by Jim.md77904
Employees Worked With
Jerome McGee is a 5 STAR RATING & Derrick, the financial person was thorough and made the financial part understandable. We needed to get home to our dog & Derrick was considerate of our situation. , Brian Smith, John Holt
May 26, 2023
Buying vehicle experience was very positive and pleasant. The sales rep, Alexis was very helpful and answered all of our questions. I would highly recommend Killeen Ford to family and friends. The sales rep, Alexis was very helpful and answered all of our questions. I would highly recommend Killeen Ford to family and friends. More
by jasmith.js5
Employees Worked With
Alexis (sales) 5 stars. Derek financing 5 stars.
May 22, 2023
This buying experience was by far one of the best we have every had. We have been a Ford family for decades and we never felt pressured or uneasy about any part of the process. We would like to thank Killeen every had. We have been a Ford family for decades and we never felt pressured or uneasy about any part of the process. We would like to thank Killeen Ford for meeting our expectations and getting through the process in a fairly timely manner. More
by Richard Ahlers
Employees Worked With
Kelsey Belingit
May 18, 2023
This is the first Ford I have owned in over 35 years. Killeen Ford made the purchasing very easy. Everyone at the dealership treated me great from the time I came in & left with my new Truck. Killeen Ford made the purchasing very easy. Everyone at the dealership treated me great from the time I came in & left with my new Truck. More
by Larry L
Employees Worked With
Derek Young
May 10, 2023
Everyone was real helpful. After the salesman Jimmy told us we had the truck a manger called and assured us the truck was ours.Then Jasmine called to make sure everything was go After the salesman Jimmy told us we had the truck a manger called and assured us the truck was ours.Then Jasmine called to make sure everything was going well. Great teamwork!!!! More
by boogieschroeder
Employees Worked With
Jimmy and Jasmine, John Holt
May 09, 2023
I had a 9 am appointment. I was checked in by Shawn Lilley at 9:05 with "Wait" on the service ticket. An estimate of $200. was given in writing. A lube and oil change, tire I was checked in by Shawn Lilley at 9:05 with "Wait" on the service ticket. An estimate of $200. was given in writing. A lube and oil change, tire rotation along with a front end alignment was requested and completed. No phone call, text, or notification by calling by name was received. After waiting 3 1/2 hours I went to the service desk. My service adviser was not available, the supervisor said " I have your ticket right here"!!!!!! Who knows how long I was sitting there waiting when I had other things to do. Obviously my time is not important. Maybe I should request a refund of "my time". My bill was $70. over the estimate. More
by rkcolvin
Employees Worked With
Shawn Lilley and Service supervisor with initials LR
