Killeen Certified

I purchased a 2015 Chevrolet Tahoe on the 21st of August 2021 from Salesman Tyler. The vehicle stopped starting on the 22nd of August 2021. I had the vehicle towed back to Automax Service department to be i 2021 from Salesman Tyler. The vehicle stopped starting on the 22nd of August 2021. I had the vehicle towed back to Automax Service department to be informed there is nothing wrong with the vehicle. I retrieved the Tahoe on the 28th of August. The vehicle stopped starting again on the 30th of August. I had the vehicle towed again back to Service Max. I was later informed on the 1st of September that the starter is bad and there were loose bolts. Also the cost of repair will be 770 dollars. Prior to my visit to Service Max when it did run I had the start system tested and pass by a different mechanic. When trying to contact the sales staff about the return of the vehicle or coverage of repair services. I have gotten the run around. More

I purchased a vehicle in June 2021. Here we are 45 days later and I still don't have my registration paperwork, tags, nothing. They will not return my calls. So I filed a complaint with the Texas DMV and later and I still don't have my registration paperwork, tags, nothing. They will not return my calls. So I filed a complaint with the Texas DMV and I spoke with an investigator Friday. It should not have come to this but I felt there was something fraudulent going on. More

Just got my car from Automax. Daniel Phinney worked hard helping me out with my process. He worked hard to fit me in my budget, and got me in the right car. IM satisfied with the service by the sales team a helping me out with my process. He worked hard to fit me in my budget, and got me in the right car. IM satisfied with the service by the sales team and the financing department. If you go to Automax, Daniel is a great agent to have More

Deshawn is amazing. He always goes above and beyond to take care of me. He is my go-to guy when I’m at Automax. take care of me. He is my go-to guy when I’m at Automax. More

Mr. Harvey was wonderful to work with, he showed us various vehicles and took his time with us. I would highly recommend friends and family to go see Harvey at Auto Max. various vehicles and took his time with us. I would highly recommend friends and family to go see Harvey at Auto Max. More

Very Great customer service I was very pleased by there service Tim White and Sara Crisp did a excellent job highly recommended them thank y’all.... service Tim White and Sara Crisp did a excellent job highly recommended them thank y’all.... More

Jason was very caring about our decisions between cars and availability to pick up the cars . He answered all of our questions in a honest and kind way too . and availability to pick up the cars . He answered all of our questions in a honest and kind way too . More

Nikki was awesome. Nikki made my car buying experience easy and I felt comfortable with all my decisions. I recommend working with her for any vehicle purchases. Im definitely coming back for my next vehi easy and I felt comfortable with all my decisions. I recommend working with her for any vehicle purchases. Im definitely coming back for my next vehicle. More

After our truck was totaled, we wanted to find a used but good, reliable car. We were lucky to have Justin Pollard work with us! He was a true joy to work with and very patient with our indecisiveness. The c good, reliable car. We were lucky to have Justin Pollard work with us! He was a true joy to work with and very patient with our indecisiveness. The car we ended up choosing (which we love!) still needed to be inspected and detailed. Justin was upfront with us and let us know we could expect a 3-7day wait on it. He stayed in touch with me during that time and worked at getting it done on the faster side for us. We had it on the 2nd day! After having so many stressful events this year, it was a true joy to have buying a car be stress free. Justin did that for us. More