Kia on Atlantic

Receiving assistance was prompt and easy. My front desk manager, Sheldon Smith provided kind communication with quick details that I needed because I did not understand what was going on with My front desk manager, Sheldon Smith provided kind communication with quick details that I needed because I did not understand what was going on with my vehicle. The ongoing follow-up was great and the final video review was beyond what I expected. More

The service advisor went above and beyond for my vehicle. He also ended up saving me money on my repair. He also ended up saving me money on my repair. More

Clean, efficient and professional yet friendly. Carissa Soto is a great service advisor who listens to customer and deals with all issues. Carissa Soto is a great service advisor who listens to customer and deals with all issues. More

This is zero to do with the dealership and quite honestly it’s for Sheldon in particular. I’ve had to deal with the dealer over the phone this week and I didn’t enjoy it. I also saw the person who read it me it’s for Sheldon in particular. I’ve had to deal with the dealer over the phone this week and I didn’t enjoy it. I also saw the person who read it me when I pulled in was not friendly or personable nor in my mindset presentable. Sheldon had to come in and refocus my energy and he got me in and out, and I appreciate it. More

Recently Anthony Grant provided outstanding customer service with our primary family car. He is always honest, knowledgeable, and helpful. Our family was again completely satisfied with our service expe service with our primary family car. He is always honest, knowledgeable, and helpful. Our family was again completely satisfied with our service experience. We continue to recommend Kia on Atlantic to our family and friends. More

Came in for an oil change and Sheldon Smith was my service provider. He was very nice, kept me updated and explained everything well during check out. service provider. He was very nice, kept me updated and explained everything well during check out. More

Anthony is always right on top of things. He keeps me informed of every step with ny csr. He keeps me informed of every step with ny csr. More

I had a great experience with my sales representative Firas Hammami. He made it all so easy. He is so patient and kind. He went above and beyond to also help me with a service related issue. He is a grea Firas Hammami. He made it all so easy. He is so patient and kind. He went above and beyond to also help me with a service related issue. He is a great asset to your company! More

Had a terrific experience with Kia on Atlantic. I tend to shy away from most sales associates but Firas along made my experience a very pleasant one. He went out of his way to help me and get me th I tend to shy away from most sales associates but Firas along made my experience a very pleasant one. He went out of his way to help me and get me the car I wanted. If a sales Dept is the first hurdle that most of us avoid then the Finance dept is the one we run from. But I did no running. I worked with Richard matos in finance, and he did not try and pressure me or slip by a bunch of added costs but made the finishing process smooth and painless. I would suggest to anyone wanting to have a low pressure and high satisfaction experience of buying a car that you give them a chance to earn your business. They earned mine! More

Had a great experience! Firas hammami was very helpful and having everything get worked out. He was communicating with me even when I was at work all day and had my fiance c Firas hammami was very helpful and having everything get worked out. He was communicating with me even when I was at work all day and had my fiance come test drive it and send me videos! He also stayed late and waited for me to get off of work to get me in this beautiful car soul!! I will for sure recommend Kia on Atlantic, but make sure to ask for Firas!! Would give more than 5 stars if I could!! More