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Kia of Wilmington
Wilmington, DE
346 Reviews
Kia of Wilmington was originally founded in 1916 as Delaware Motor Sales. In 1982, the current ownership assumed control of our AutoTeam Delaware dealer group, with Kia of Wilmington being added in 2009. We consistently earn Customer Satisfaction Ratings above Regional and National Levels, and we offer a great selection of services and amenities for both Sales and Service that we like to refer to as our Kia-Guarant-ia!
Vehicle Purchase Kia Gurant-ia:
A Personalized Sales Experience ** Great Vehicle Pricing ** Over 175 New, Certified, & Pre-Owned Kia Vehicles to choose from - In Stock, In Transit, and In Build Status ** "Start My Deal" online Payment Tool - Customize Your Payments including Tax, Checkout with PayPal ** Finance & Credit Experts ** Home Delivery Vehicle Purchases ** We Support Our Local Community!!!
Service Visit Kia Gurant-ia:
Available Valet Pick-Up and Drop-Off ** Free Loaner Vehicles ** Free Shuttle Service ** Free Multi-Point Vehicle Inspections ** Free Car Wash ** Competitive Service, Parts, & Accessory Pricing ** Free In-Dealership Amenities for Wait Services ** Kia Factory Trained Technicians ** Genuine Kia Parts & Accessories!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 346 reviews
July 09, 2023
The service was excellent. They displayed a very professional attitude. They displayed a concern for my overall comfort during. Even to the point of not just offering tea but m They displayed a very professional attitude. They displayed a concern for my overall comfort during. Even to the point of not just offering tea but making it. They kept me informed every step of the way. More
by lquar25
February 25, 2023
Al was so incredibly helpful, taking over 45 minutes out of his day to try and figure out a problem we were having replacing some bulbs in our car. He determined the cause of the problem and provided us wit of his day to try and figure out a problem we were having replacing some bulbs in our car. He determined the cause of the problem and provided us with an easy and detailed solution, including instructions on how to replace the broken part. Thank you so much, Al!!! More
by jentstech
Employees Worked With
February 16, 2023
The customer service that Kia of Wilmington provided is top notch. Thank you Angie for making sure that I was well taken care of. top notch. Thank you Angie for making sure that I was well taken care of. More
by Regina
December 25, 2022
Service was exceptional and the price of the services was less expensive than Valvoline! Kia of Wilmington will be go to place for my Sorento less expensive than Valvoline! Kia of Wilmington will be go to place for my Sorento More
by m.betsill8
December 11, 2022
April is my favorite person in the industry, I always get my Subarus and Kias from her. my Subarus and Kias from her. More
by swestcott46
December 03, 2022
April is the BEST ! She went above and beyond to find the exact car I wanted. I highly recommend April and Kia of Wilmington. She went above and beyond to find the exact car I wanted. I highly recommend April and Kia of Wilmington. More
by Kim
Employees Worked With
July 05, 2022
We own 2 Kia vehicles… The service at Kia of Wilmington has always been great…! I even bring our one car in from Pittsburgh PA to have it serviced because we only trust them here in Wilmington!! has always been great…! I even bring our one car in from Pittsburgh PA to have it serviced because we only trust them here in Wilmington!! More
by reutterd2s2@aol.com
Employees Worked With
June 30, 2022
I been very loyal coming for their service But, after what I had went thru. front desk service Al got No problem with. These dealership mechanic do half xxx work. They will install whatever part or New e what I had went thru. front desk service Al got No problem with. These dealership mechanic do half xxx work. They will install whatever part or New engine. They will leave, a loose plug or un attachment inlet hose of Kia soul 2020. Lack of trust with in these services. Must review all your mechanics. Since now, the invoice paper that you received doesn't say which mechanic worked on your vehicle. In general, the mechanic their are lazy to put xxxx right together. How it should be done properly cared for. Especially, We as customer pay for warranty and service. Should be treated equally as we are paying for the services! Get better mechanics! Stop taken customer money if you can't full fill the satisfaction of service to the vehicle properly. More
by Luis
Employees Worked With
Al Waychunas
April 09, 2022
I am new to Delaware and went in to Kia to get a car Jamie was extremely helpful and efficient he made me feel welcome and understood what I wanted and helped me with my experience I did buy a car with Jamie was extremely helpful and efficient he made me feel welcome and understood what I wanted and helped me with my experience I did buy a car with his help glad he was my salesman More
by blkcoco55
