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Kia of Wilmington
Wilmington, DE
345 Reviews
Kia of Wilmington was originally founded in 1916 as Delaware Motor Sales. In 1982, the current ownership assumed control of our AutoTeam Delaware dealer group, with Kia of Wilmington being added in 2009. We consistently earn Customer Satisfaction Ratings above Regional and National Levels, and we offer a great selection of services and amenities for both Sales and Service that we like to refer to as our Kia-Guarant-ia!
Vehicle Purchase Kia Gurant-ia:
A Personalized Sales Experience ** Great Vehicle Pricing ** Over 175 New, Certified, & Pre-Owned Kia Vehicles to choose from - In Stock, In Transit, and In Build Status ** "Start My Deal" online Payment Tool - Customize Your Payments including Tax, Checkout with PayPal ** Finance & Credit Experts ** Home Delivery Vehicle Purchases ** We Support Our Local Community!!!
Service Visit Kia Gurant-ia:
Available Valet Pick-Up and Drop-Off ** Free Loaner Vehicles ** Free Shuttle Service ** Free Multi-Point Vehicle Inspections ** Free Car Wash ** Competitive Service, Parts, & Accessory Pricing ** Free In-Dealership Amenities for Wait Services ** Kia Factory Trained Technicians ** Genuine Kia Parts & Accessories!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 345 reviews
September 27, 2024
It was an absolute pleasure to work with Beth from start to finish. She was upfront, professional, no pressure at all. She communicated with me via email and the day of the sale everything went smoothly. We to finish. She was upfront, professional, no pressure at all. She communicated with me via email and the day of the sale everything went smoothly. We traveled from out of state and it was far and away the best car buying experience we've ever had. We're thrilled with our EV9 and the sales experience with Beth. Highly recommend Beth and Kia of Wilmington. More
by dpl
Employees Worked With
September 26, 2024
Beth Brown was delightful, professional, and no pressure. I went in to test drive a EV9 and she was very helpful. If I do buy one, she'll be the person to sell it to me. I went in to test drive a EV9 and she was very helpful. If I do buy one, she'll be the person to sell it to me. More
by nskaye
Employees Worked With
August 20, 2024
She is the best sales person I ever seen. No drama. Unbelievably super nice and patient! You just lucky if u met her in your dream car hunt! No drama. Unbelievably super nice and patient! You just lucky if u met her in your dream car hunt! More
by Srinath
June 06, 2024
I went yesterday 6/5/24 and returned back never to visit your dealership again. Raphael's sales pitch and customer service for just those few minutes made me strongly feel that I am wasting my precious time your dealership again. Raphael's sales pitch and customer service for just those few minutes made me strongly feel that I am wasting my precious time on a worthless cause even though I liked the model, no value for my money there!!! More
by Vijay
Employees Worked With
January 31, 2024
Very friendly and good customer service took the time to go over everything on the vehicle and explained how everything works go over everything on the vehicle and explained how everything works More
by Barry
December 28, 2023
Easy to work with. Very up front. No nonsense. No hidden fees or charges. Was happy with my visit. Very up front. No nonsense. No hidden fees or charges. Was happy with my visit. More
by mylittledogmoe
Employees Worked With
December 18, 2023
Great people, great dealership. I recently purchased my second Telluride from Jamie Connell. Jamie is an honest rep who does whatever it takes to make sure his customers are happy I recently purchased my second Telluride from Jamie Connell. Jamie is an honest rep who does whatever it takes to make sure his customers are happy. The entire staff is professional and welcoming. More
by Tim G
December 09, 2023
The service department went the extra mile to diagnose and fix a tricky electrical problem with my EV6. They provided text updates throughout the service experience, and solved the problem after two other and fix a tricky electrical problem with my EV6. They provided text updates throughout the service experience, and solved the problem after two other dealers gave up. They understand EV's snd have the training to prove it! More
by EVjon
September 05, 2023
Very welcoming and no pressure environment. I never felt rushed and Ralph answered all of my questions very honestly. I never felt rushed and Ralph answered all of my questions very honestly. More
by jpro
July 09, 2023
The service was excellent. They displayed a very professional attitude. They displayed a concern for my overall comfort during. Even to the point of not just offering tea but m They displayed a very professional attitude. They displayed a concern for my overall comfort during. Even to the point of not just offering tea but making it. They kept me informed every step of the way. More
by lquar25
