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Kia of West Chester

West Chester, PA

3.9
243 Reviews

326 Westtown Rd

West Chester, PA

19382

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Showing 243 reviews

May 22, 2022

They are always on time Sean our maintenance man was wonderful. Polite, helpful and considerate. Work ethics are good and it’s a honest dealership. More

by Denisedleigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 13, 2022 -

Kia of West Chester responded

Thank you! We are always happy to help and we appreciate you choosing Kia of West Chester to service your vehicle!

March 29, 2022

Friendly, on time dealership which is working hard to please. Courteous and took time to keep me up to speed on my service visit. More

by senders.able0c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Thomas
Apr 11, 2022 -

Kia of West Chester responded

Thank you! We appreciate you choosing Kia of West Chester!

March 09, 2022

I was greeted right away. We went on a test drive very quickly, everyone was very kind and professional! More

by beauty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Houck, Victor Davis
Apr 11, 2022 -

Kia of West Chester responded

Thank you for this 5-star review and for choosing Kia of West Chester!

March 07, 2022

Our salesman, Victor Davis, was wonderful. Everything went quickly and smoothly when I went to pick up my new car. I can’t say enough about the great way they handle the car purchasing operati More

by gericooper10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Platt, Victor Davis
Apr 11, 2022 -

Kia of West Chester responded

Thank you for this great 5-star review! We are always happy to help and we appreciate you choosing Kia of West Chester!

February 28, 2022

This dealership is excellent for service and customer care. They accomodate your needs quickly and efficiently, explaining issues and giving options to save money. Justin especially is fantastic. More

by herdebness
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 11, 2022 -

Kia of West Chester responded

Thank you, we appreciate this amazing review! We are always happy to help and we appreciate you choosing Kia of West Chester!

February 24, 2022

They have the greatest service department around. Have never been dissatisfied with their customer service and excellent staff. More

by Iamwhoiam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean-Luc Twyman
Apr 11, 2022 -

Kia of West Chester responded

Thank you! We appreciate you choosing Kia of West Chester to service your vehicle!

February 13, 2022

Very good service fast courteous and very professional. I have been coming here for over 10 years Highly recommend More

by Rosemarybrwn77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard DeLeon, service department
Feb 21, 2022 -

Kia of West Chester responded

Thank you for this great review! We appreciate you always choosing Kia of West Chester!

February 12, 2022

I had a wonderful experience at this dealership. From the moment I walked in, I was greeted by a manager, who took me over to the sales rep, Kyle! Kyle was such a kind gentleman. Very helpful, listened, More

by tandytakes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Keckler, Tammi Sobities
Feb 21, 2022 -

Kia of West Chester responded

Thank you for this great 5-star review! We are always happy to help and we appreciate you choosing Kia of West Chester! Enjoy your new car!

December 29, 2021

Good service but always there is room for improvement. Today my service was good. They did what I requested but they said my car was vacuumed in the front and wipe down the dashboard and it was not correc More

by Inel F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 21, 2022 -

Kia of West Chester responded

Thank you for the positive feedback! We apologize for any discrepancies on what was or wasn't done during your visit in regard to the cleaning. If there is anything further we could help you with, please reach out to us!

December 09, 2021

The dealership is unprofessional and takes advantage of their customers. They lied about vehicles in stock and then presented a vehicle as AWD when in fact it was not!! In the months following the purchase More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marvin
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