Kia of West Chester
West Chester, PA
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They are always on time Sean our maintenance man was wonderful. Polite, helpful and considerate. Work ethics are good and it’s a honest dealership. wonderful. Polite, helpful and considerate. Work ethics are good and it’s a honest dealership. More
Our salesman, Victor Davis, was wonderful. Everything went quickly and smoothly when I went to pick up my new car. I can’t say enough about the great way they handle the car purchasing operati Everything went quickly and smoothly when I went to pick up my new car. I can’t say enough about the great way they handle the car purchasing operation at Jim Sipala Kia of Wesst Chester, PA. More
This dealership is excellent for service and customer care. They accomodate your needs quickly and efficiently, explaining issues and giving options to save money. Justin especially is fantastic. care. They accomodate your needs quickly and efficiently, explaining issues and giving options to save money. Justin especially is fantastic. More
I had a wonderful experience at this dealership. From the moment I walked in, I was greeted by a manager, who took me over to the sales rep, Kyle! Kyle was such a kind gentleman. Very helpful, listened, the moment I walked in, I was greeted by a manager, who took me over to the sales rep, Kyle! Kyle was such a kind gentleman. Very helpful, listened, and found just what I was looking for. We took 2 cars out for a test drive, told me about the features, he let me take one home to show my husband. That car didn't work out, but the first one I drove, I ended up getting it. So between Kyle, the manager and the finance person, Tammi, they were able to work out a payment within my budget. I was able to drive my new vehicle hime tonight! Thank you all so much! More
Good service but always there is room for improvement. Today my service was good. They did what I requested but they said my car was vacuumed in the front and wipe down the dashboard and it was not correc Today my service was good. They did what I requested but they said my car was vacuumed in the front and wipe down the dashboard and it was not correct. Also the papers said it. Not a big deal because I didn’t pay for it but if you say something be sure that is correct. Other than that, no complaints at the moment. More
The dealership is unprofessional and takes advantage of their customers. They lied about vehicles in stock and then presented a vehicle as AWD when in fact it was not!! In the months following the purchase their customers. They lied about vehicles in stock and then presented a vehicle as AWD when in fact it was not!! In the months following the purchase I had been disrespected by the staff and it's nearly impossible to get anyone on the phone to speak with. Once you do they will not answer your questions More