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Kia of West Chester

West Chester, PA

Overview
Reviews
Vehicles
3.9
243 Reviews
Call Dealership (610) 429-3500

326 Westtown Rd

West Chester, PA

19382

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Showing 243 reviews

September 29, 2023

The service was prompt, courteous; I had the service checks explained to me. Everything was done within the time promised More

by Rosem948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharif Aly
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Sep 29, 2023 -

Rosem948 responded

I appreciate the service rendered during my recent visit and I did complete the survey but I do not want to give up my privacy by putting my name in that review

September 14, 2023

Pete in the service dept. answered all my questions and was very helpful. Dropped off early in the morning 8:30am and asked if my car could be ready by noon. Pleasantly surpri More

by ABK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Bruchez
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September 09, 2023

Awesome the service for my car was done quick the gentleman was very nice who took my paperwork More

by tapit4242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Beep Wilson, Victor Davis
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August 25, 2023

1 Star is generous////bad experience. won't step foot in there again. Felt pressured and unimportant More

by bhbankk1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
johnny
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August 25, 2023

Stephen Washington was very helpful and professional. I was waited on quickly though the volume of buyers was heavy. More

by Sidmct
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Washington
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Aug 25, 2023 -

Sidmct responded

This is correct

August 23, 2023

Friendly, helpful staff. I really like this place. Marcus is a great addition to the front desk staff. More

by maggiebmcintosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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July 25, 2023

Work done quickly. Service desk very friendly and helpful. Will consider using for future service work. More

by sttyre
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus in Service- very good
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July 18, 2023

Purchased a new car this week and was pleased with the entire staff, especially Kyle Keckler. He was professional, helpful, and friendly. I will highly recommend. More

by shasha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Keckler
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June 16, 2023

Walked in to make an appointment for a recall item and the young lady at the desk said it only takes 20 minutes and they did it while I waited. Also had some questions about financing. She directed me to More

by Clemente1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and finance people
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May 25, 2023

Excellent service. Courteous and friendly personnel. Comfortable waiting area. All issues resolved. Will definitely buy there again. More

by rvanella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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