Kia of West Chester

Very Helpful and Willing To Meet Our Budget Terell, Russ, and Moe were all very helpful in securing a lease deal for Our brand new Kia Sorrento! We are thrilled with this vehicle. The team went Terell, Russ, and Moe were all very helpful in securing a lease deal for Our brand new Kia Sorrento! We are thrilled with this vehicle. The team went the extra mile to make sure my wife could have all wheel drive (which is important for a nurse driving in winter). They plan to install heated seats as well. We were excited to learn that with the lease Jim Sipalas team will provide all oil changes and state inspections during the lease period! W are very happy customers. More

Never expected to buy a new car this week! So, a week ago, I got a call from the Kia Dealership where I had purchased my 2912 Sportage in Nov 2011. I Apparently, Jim Sapala KIA is expanding it So, a week ago, I got a call from the Kia Dealership where I had purchased my 2912 Sportage in Nov 2011. I Apparently, Jim Sapala KIA is expanding its preowned business and they needed used Sportages. I thought okay see what they have to say. Well they did a fantastic job of getting me into. another Sportage. I Love my SPORTAGE. I LOVE THE dealership of Jim A Sapala and the staff that worked hard to make my deal come through. I now have a brand new 2016 KIA Sportage. Ty Tyrell and Mo???? More

Great service I had an excellent experience today at Kia I walked in wanting a used jeep but walked out with something even better. We got great service and a super I had an excellent experience today at Kia I walked in wanting a used jeep but walked out with something even better. We got great service and a super awesome man that helped us. I would recommend for others to come here. More

Awesome My experience was awesome. Everyone was polite. The salesmen Russ was very helpful! Tom Walsh was great getting me the best deal! I love the dealershi My experience was awesome. Everyone was polite. The salesmen Russ was very helpful! Tom Walsh was great getting me the best deal! I love the dealership More

cannot believe what I was told I bought a used Chrysler 200 and was very unhappy with my car but felt forced into it by the salesman a year and a half ago, the car has needed so muc I bought a used Chrysler 200 and was very unhappy with my car but felt forced into it by the salesman a year and a half ago, the car has needed so much work since I purchased it! I spoke with Dan via internet sales who seemed confident he could get me out of my current car and into something safer for me and my family... I have credit issues but he didnt seem to concerned about that and wanted to help... upon arrival I was told to deal with Tarick Hoo, he would not tell me what they would give me for my trade and also told me I would get more money for my trade if I was buying a vehicle (which I was there to do) after sitting for about 45 minutes he went to speak with his manager about what they could do, the manager never once came over to speak with me but sat in his corner (as if I was bothering him) Tarick came back and said "you have 2 options, give us 5000$ down or let my current car get repo'd" .... I already have bad credit and thanks to them I am stuck in a car that is unsafe and he wants me to let it get REPO'D! How is this ethical business practice? I have put myself in a terrible position with my credit and I accept that but for them to recommend I let my car repossessed so they can sell another "unsafe" car is incredibly ballsy! I have told my story to everyone I know and will continue to tell anyone who will listen about this... next step is the BBB .... More

Second time at this dealer Repeat customer due to awesome sales and servive when we went to buy a car there in 2012. Traded that car in yesterday for a 2016 model. Service was a Repeat customer due to awesome sales and servive when we went to buy a car there in 2012. Traded that car in yesterday for a 2016 model. Service was awesome two times in a row now! More

Great service Russ was a great help, knowledgeable and fast. Let me know exactly what was wrong and why and did not try to pressure me. Would definately come here f Russ was a great help, knowledgeable and fast. Let me know exactly what was wrong and why and did not try to pressure me. Would definately come here for future service. More

Excellent experience My salesperson Rus was a pleasure to deal with. He obviously is very knowledgeable, was able to answer all of my questions, and offered some very help My salesperson Rus was a pleasure to deal with. He obviously is very knowledgeable, was able to answer all of my questions, and offered some very helpful advise. Car shopping is supposed to be a pain, but I can honestly say that my experience was anything but! Another loyal customer in the books. Thank you! More

Phenomenal Service! After a recent service appointment, I received an email regarding their new vehicle exchange program. I mulled over this for a week or so before decid After a recent service appointment, I received an email regarding their new vehicle exchange program. I mulled over this for a week or so before deciding to take the leap and schedule an appointment. I received a call from Dan Cowles and within the hour was at the dealership. I was looking to trade in my 2011 Kia Soul for a newer model though I hardly thought I be walking about with a brand new 2016 Kia Soul! Dan was able to answer all my financial, technical, and some pretty random questions throughout the entire process with ease! I was concerned going into the dealership on my own but Dan was genuinely invested in addressing my concerns and enlisted the help of Dennis Youn (who has always been extremely helpful!) to work through service work on my previous vehicle to help me determine the best maintenance package for my new vehicle. Dan's bright personality and vast knowledge made my few hours at the dealership a breath of fresh air! More

Great service Daniel was so patient and covered all my options! He made a car buying experience the best I have ever had! I will be buying all my cars from him!!! Daniel was so patient and covered all my options! He made a car buying experience the best I have ever had! I will be buying all my cars from him!!! More