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Kia of Wesley Chapel - Service Center
Wesley Chapel, FL
721 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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721 Reviews of Kia of Wesley Chapel - Service Center
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June 13, 2018
Super Service Had an oil change and a/c problem done this week. Always pleased with my experience. Repair completed very timely while I waited. Nice customer lou Had an oil change and a/c problem done this week. Always pleased with my experience. Repair completed very timely while I waited. Nice customer lounge to relax in, watch a movie or enjoy a cold drink. Not only was the wòrk completed but my car was returned freshly cleaned. This is a great swrvice location/dealership. Love my Cadenza and love Fucillo! More
by Dan6051
Verified CustomerEmployees Worked With
Francisco Hernandez Frias
June 12, 2018
CUSTOMER SATISFACTION Excellent job - KIA should be proud to have these gentlemen working for them - BRAVO would recommend, my friends & people who've have asked about m Excellent job - KIA should be proud to have these gentlemen working for them - BRAVO would recommend, my friends & people who've have asked about my experience @ KIA !!!!! More
by BiIGRICH46
Employees Worked With
Michael Villa, John Mastropasqua
June 11, 2018
Excellent service Dusty always takes great care of me. Knowledgeable, takes time to explain everything. Doesn’t try to add on stuff you don’t need. Timely, finishes wor Dusty always takes great care of me. Knowledgeable, takes time to explain everything. Doesn’t try to add on stuff you don’t need. Timely, finishes work as promised. Friendly and takes good care of you while you are waiting. I have been having my car serviced here for over 2 years with the same service advisor. More
by vsemmons11
Employees Worked With
Dustin Zimmerman
June 11, 2018
Someone could have been hurt! Our Sorento was purchased at your dealership in 2013 and has been taken back there over the last 4-5 years for the oil change and tire rotation. Yest Our Sorento was purchased at your dealership in 2013 and has been taken back there over the last 4-5 years for the oil change and tire rotation. Yesterday my husband took it in for this service. When he left the dealership the SUV began to shimmer and shake. As soon as he could turn around and go back to let them know, they discovered two of the lug nuts were missing and the others were loose. This was rectified with an “apology”. If he had gotten on the interstate to come home to Spring Hill, the tire could have come off and the car would have flipped. I shudder to think of what could have happened. We will have to think long and hard about returning to this dealership in the future! More
by NANATHOMAS69
Employees Worked With
Edward Hernandez
June 10, 2018
Headlight problems Edward was the service person who helped me. What a wonderful, knowledgeable man. He is an asset to KIA. I would recommend this KIA Service to all Edward was the service person who helped me. What a wonderful, knowledgeable man. He is an asset to KIA. I would recommend this KIA Service to all if my friends. More
by cobia4299
Employees Worked With
Edward Hernandez
June 07, 2018
Oil change/ 5k service Chad took great care of me and was very helpful. I was in and out in about an hour. Thanks for the free coffee too. Chad took great care of me and was very helpful. I was in and out in about an hour. Thanks for the free coffee too. More
by ALANNUSZ
Employees Worked With
Chad DeCaeny
June 07, 2018
Great place Great people...great service...fast and honest...Chad was very knowledge and fast to fix all problems with my vehicle....I come without appointment an Great people...great service...fast and honest...Chad was very knowledge and fast to fix all problems with my vehicle....I come without appointment and they take care for me without no questions asked.... More
by Vladi
Employees Worked With
Chad DeCaeny, Vlatko Nikolovski
May 23, 2018
Great place to deal with Great place to have to go to to get work done.i wouldn't want to deal with other places.others have not been giid. Great place to have to go to to get work done.i wouldn't want to deal with other places.others have not been giid. More
by Stickman000
Employees Worked With
Steven Schmitt, Fredy Carreno
May 22, 2018
Awesome dealership! I loved my experience here and Kenny Ventura is amazing! I would definitely recommend Wesley Chapel Kia to everyone. They are great people and a great I loved my experience here and Kenny Ventura is amazing! I would definitely recommend Wesley Chapel Kia to everyone. They are great people and a great company! More
by Binas,faithful 1
Employees Worked With
Ken Ventura
February 19, 2018
HUGE mistake Where do I begin... HUGE mistake! We should've gotten up and walked out but we were foolish and now we are stuck with a literal 'smelly/stinky' Kia So Where do I begin... HUGE mistake! We should've gotten up and walked out but we were foolish and now we are stuck with a literal 'smelly/stinky' Kia Soul! It has had a foul odor since after the first few days of having it! They have had it in twice and now we are waiting on a call from the service department because they do not have any loaner vehicles because of a HUGE Optima recall funny thing is I was told that same story back in September of 17! We had an appointment for this past Saturday but they couldn't really do anything that day because those type of issues are handled M-F... hmmmm I had an appointment which I scheduled with someone there and made clear why I needed an appointment! They did look at one other issue which was the rough idle and determined that the alternator pulley is defective BUT according to service is 'safe' to drive! They claimed they ordered the part and it would be in yesterday and to my surprise I still haven't heard from them yet! I am so disgusted with the lies and nonsense that this place advertises!!! They don't care about customer care! I have emailed them and of course gotten no reply! I could go on and on! Going here was a HUGE mistake! They screwed us in a HUGE way! Buyer BEWARE!!! More
by aprila813
Employees Worked With
Dusty or Dustin
