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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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January 23, 2019

Excellent Service Everyone I had any contact with was friendly and helpful. I request an estimate on a repair and it came back quickly. My car was washed before retur More

by GEHANDLBH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias, Edward Hernandez, Brad Russ
Jan 24, 2019 -

Kia of Wesley Chapel responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 23, 2019

Costumer service Very informative on the work my car need and sales service was awesome! Keep up the good work . Would definitely recommend people to this have More

by ROSEANNC08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Russ, John Chasko
Jan 24, 2019 -

Kia of Wesley Chapel responded

ow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you wont hesitate to reach out again in the future. Best regards, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 23, 2019

Great! Dusten is so amazing! I get treated like a first time customer every visit! Top notch service. And the staff us always polite and helpful. More

by GIGIJACKSON88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

Kia of Wesley Chapel responded

To say thank you is not enough! We are thrilled to read that Dusten was amazing and that you received top notch service. Please stop by our dealership again! Best regards, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 22, 2019

From the moment the service guy opened the gate I was satisf The customer service inrake guy was very pleasant and his service was with a smile. He explained what the service entailed and gave me a good idea whe More

by HAZELTRUEBLOOD1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias, Edward Hernandez
Jan 24, 2019 -

Kia of Wesley Chapel responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best regards, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 22, 2019

Friendly staff, quick service! This was my first maintenance for my new Sorento. I made the appointment at Fuccillo Kia. I arrived a little early, but was taken right away, regard More

by Dolphingal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 24, 2019 -

Kia of Wesley Chapel responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best regards, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 22, 2019

Satisfied Was treated with dignity and respect. (Very important to a lady) . Felt comfortable around the office while waiting for my vehicle to be done. Satisfi More

by DEELUX48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
Jan 24, 2019 -

Kia of Wesley Chapel responded

We appreciate the kind words. We look forward to seeing you again in the future! Best regards, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 22, 2019

Awesome!! Leo went above and beyond!!! He was friendly, he listened to our concerns, kept us informed about the whole process. Excellent people skills. He was " More

by MOIRASANDOVAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonardo Nakanishi
Jan 24, 2019 -

Kia of Wesley Chapel responded

Thank you for writing this amazing review for Leo! We always appreciate customer feedback, and we are pleased to hear that Leo went above and beyond. Please let us know if you have any questions. Best regards, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 22, 2019

Service rep was awesome. Explained everything. I rated good because I have been at to another service center before in it was awful and I've had nothing but good from this service center. Everyon More

by LDURILLA56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias, Edward Hernandez, Brad Russ
Jan 24, 2019 -

Kia of Wesley Chapel responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing helpful service. Best regards, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 20, 2019

excellent ,Francisco was just top of the line !!!HE took his time walk you thriu every step of the service thank you . Lwill come bach again More

by MADONNAVP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
Jan 24, 2019 -

Kia of Wesley Chapel responded

Thank you so much for your review! We really appreciate your business and are so happy that Francisco could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 20, 2019

Excelent This dealership is good and the personal is awesome, they're always trying to help you the best they can. Thanks for the good work people. More

by vjaviier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto, dusty, , Tim Ousley, Francisco Hernandez Frias, Edward Hernandez, Adelso Ramirez
Jan 24, 2019 -

Kia of Wesley Chapel responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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