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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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March 19, 2019

Amazing As Always! I refuse to go anywhere else for service on my Forte! They go to infinity and beyond for the customer. It is the best service I’ve ever experienced! F More

by cheyenneolson.19
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leandro , Tyrell Galloway
Mar 20, 2019 -

Kia of Wesley Chapel responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 18, 2019

Great Bobdy Shop!! Jack and Naomi in the Body shop were great to work with! I would use the body shop again if needed. Thank you, Tracey Edwards More

by TRACEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack & Naomi in the Body Shop
Mar 18, 2019 -

Kia of Wesley Chapel responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 17, 2019

Swift Service The service department was swift to provide courteous service and provide maintenance to my vehicle in a timely manner. THANK YOU ( Ed ) EXPER More

by Philly1004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Mar 18, 2019 -

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 15, 2019

Courteous, Prompt and Thorough! As always, the Service Dept at Fuccillo Kia was courteous, performed excellent work on my car and had me out the door when promised. I highly recomme More

by REJAMES0001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 18, 2019 -

Kia of Wesley Chapel responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 12, 2019

Fast and professional I was seen immediately. My problem was addressed and resolved. Everyone I spoke with was friendly and professional. Explained exactly what was done to More

by Donna58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
Mar 18, 2019 -

Kia of Wesley Chapel responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 12, 2019

The very best treatment. Everyone was so very polite. From start to finish everything went well. Done in a timely manner. Even being in the waiting area it was pleasant with snacks and coffee etc. More

by DDREWITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't learn their names. But each one was nice. There was just 2
Mar 18, 2019 -

Kia of Wesley Chapel responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 10, 2019

Customer service was amazing First time with this dealer. I went for a 90,000 miles check up. Customer service was amazing. Leonardo explained very well everything to us. My SUV More

by ANACRUZ30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonardo Nakanishi
Mar 12, 2019 -

Kia of Wesley Chapel responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 09, 2019

Amazing experience Humberto Molina help me and help my mine a lot with the oil change, because he speak Spanish, thanks a lot, awesome job, I will be back any time More

by jca20rh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Mar 12, 2019 -

Kia of Wesley Chapel responded

Hello jca20rh and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 09, 2019

Tire issue-small leak Tire pressure sensor went on after having tirecapped off.Technician was able to find small leak.Arrived around 430pm and they were able to assist me r More

by sjruggiero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 09, 2019

Great collision center I was rear ended in my 4 month old Hyundai Tucson. The repair procedure from estimate and drop off was outstanding. The quality of work was first cla More

by IRACONDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collision shop people
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your Hyundai Tucson. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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