Kia of Wesley Chapel - Service Center

The waiting time was short. Came out before they were done to let me know the car would be good to go in 10 min.took time to really explain the service that was given to my car. Came out before they were done to let me know the car would be good to go in 10 min.took time to really explain the service that was given to my car. More

Excellent customer service! New to the area, I was hesitant to have a different dealership service my Kia Sedona. No need to worry. From the moment I got of my car to when I got New to the area, I was hesitant to have a different dealership service my Kia Sedona. No need to worry. From the moment I got of my car to when I got my keys back, everyone was friendly and professional. I was shown around the waiting area so I would know where the snacks, drinks, and chargers were located. Francesco kept me apprised of my vehicle's status and cost of services. Definitely would recommend the service department. More

Excellent service We have always had a great experience with Fuccillo Kia, they are respectful and never feel pressured to buy. Service is excellent the job always get We have always had a great experience with Fuccillo Kia, they are respectful and never feel pressured to buy. Service is excellent the job always gets done right the first time. More

Excellent Service Kudos to Edward Service Tech -- for being sooo helpful and explaining to me in great detail what was going to be done to my car. AND THAT is what you Kudos to Edward Service Tech -- for being sooo helpful and explaining to me in great detail what was going to be done to my car. AND THAT is what you call CUSTOMER SERVICE. Everytime I go for service all I get is. The feeling -- that I am Part of the FUCILLIO FAMILIA -- ! LOVE MY 2018 SOUL. HAPPY CUSTOMER I WILL ALWAYS GIVE TEN STARS ?????????? KUDOS TO ALL THE STAFF. More

Great experience Dusty Zimmerman was helpful as always, the whole staff there is awesome and very fast service. As soon as I got there I was offered help and they got Dusty Zimmerman was helpful as always, the whole staff there is awesome and very fast service. As soon as I got there I was offered help and they got my car in quick for the service needed. More

Good customer service! The work I needed was time consuming but they handled it quickly and well done. Communication was effective and explanatory, it felt genuine and hones The work I needed was time consuming but they handled it quickly and well done. Communication was effective and explanatory, it felt genuine and honest. More

Polite Professional Patient & Knowledgeable in sales/service From date of purchase I continue to remain connected whether I have a question or my salesman checks in to see how I am adjusting to my new vehicle. P From date of purchase I continue to remain connected whether I have a question or my salesman checks in to see how I am adjusting to my new vehicle. Patiently listens to my questions and give me answers and suggestions. Ends with letting me know the dealership staff welcomes all concerns and questions and feel free to reach out. More

ALWAYS GREAT SERVICE! Always great service and very helpful. I would definitely recommend the service department. They do a great job of keeping you informed of what needs Always great service and very helpful. I would definitely recommend the service department. They do a great job of keeping you informed of what needs to be done. More

Great I was at this service center for the regular maintenance service which included oil change. The maintenance service was completed on a timely manner w I was at this service center for the regular maintenance service which included oil change. The maintenance service was completed on a timely manner while I was offered tea and snacks at their waiting area . I am completely satisfied with their professionalism and I recommend this service center for Kia services . More

Repair Having an accident is no fun. Having the repairs done at Wesley Chapel Kia made my experience less "painful". Jennifer Browder in the auto body repai Having an accident is no fun. Having the repairs done at Wesley Chapel Kia made my experience less "painful". Jennifer Browder in the auto body repair section at Wesley Chapel Kia did an outstanding job of explaining what needed to be done to my 2015 Kia Soul to get it back on the road. She also was the conduit for communication with the party that was responsible for paying for the repairs and they even stated what a great job she did. When I was able to get my vehicle I was very pleased with the body work. No one would be able to tell where the damage occurred. More