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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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April 14, 2019

Super nice and fast Quick Service And very courteous. Was able to get my car serviced in less than an hour on Saturday. Would definitely recommend coming here for servic More

by HELLOJAZMENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Kia of Wesley Chapel responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 13, 2019

Edward Hernandez is great My service advisor Edward Hernandez always takes great care of my car and me. He makes sure I get what I deserve. I changed my appointment time twice More

by GERRY.WALLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Apr 15, 2019 -

Kia of Wesley Chapel responded

Hello Gerry and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 12, 2019

Great Experience Jonathan at Fuccillo Kia’s service department was exceptional in delivering excellent customer service and an excellent experience. I would highly rec More

by WM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Kia of Wesley Chapel responded

We appreciate your kind words, WM. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 11, 2019

Tire pressure warning system not working The service writer was very helpful updating records, explaining everything to me and made sure my problem was solved. I highly recommend her. Excel More

by CADQUEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The female service writer. Not sure of any other names.
Apr 11, 2019 -

Kia of Wesley Chapel responded

Hi CADQUEEN, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 11, 2019

Pleasant experience Service is always helpful and got back to me promptly. Made sure to get my work under warranty which I wasn’t expecting. Don’t feel like I’m trying to More

by Kia Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Apr 11, 2019 -

Kia of Wesley Chapel responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 11, 2019

AWESOME DEALERSHIP! Trust me when I tell you, you will not be disappointed. From sales to service, these folks are the best! They fixed the issue with my Kia Optima, and More

by tiheshakp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina, John Chasko
Apr 11, 2019 -

Kia of Wesley Chapel responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 11, 2019

oil change I was in for a oil change. i had an appointment time of 7:00 am. As the service department was opening, i was taken care of right away. Service was More

by deshieldssh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias, , Francisco Hernandez Frias
Apr 15, 2019 -

Kia of Wesley Chapel responded

Thank you for leaving us this great review, deshieldssh! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 10, 2019

Excellent Experience The overall experience at the service center was extremely fantastic. Starting with the appointment call, the communication with the service personnel More

by FELIPE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 10, 2019 -

Kia of Wesley Chapel responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 10, 2019

Excellent Service As always, your service team was on top of things. Pleasant, professional and worked to get the best price for the service needed. Love the special More

by OVERSTREET007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Hernandez
Apr 11, 2019 -

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 09, 2019

Always an awesome experience My car was ready quicker then I was told and cal show room ready when I got it back. Couldn't be happier. I dont remember the names of the associat More

by ROBERTJAMESORDNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willian Blanco
Apr 10, 2019 -

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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