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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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May 05, 2019

Speedy service with a Great Price Brought my car in for its oil change service. Jonathan assisted me right away, asking if there was anything else that needed to be looked at. Once I m More

by DEBRAHR1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Kia of Wesley Chapel responded

Thank you for the amazing feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

May 03, 2019

Great Service I had my Soul in for its 60,000 mile checkup. They explained everything, did a great job. I selected the premium service package which included a full More

by jl5.ludwig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Umberto
May 07, 2019 -

Kia of Wesley Chapel responded

Thank you for this great review! We're very happy that Umberto and the rest of our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

May 01, 2019

The Service is great. The extended warranty they offer is ? The service team is great and they go out of their way to help you out. The warranty they offer is questionable seems certain things are only covered More

by james.ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Hernandez Frias, Edward Hernandez, Brad Russ
May 07, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

May 01, 2019

Auto Service Serviced on promptly, oil change and car checked out in record time, excellent, great job! These young men are very efficient and knowledgeable! A p More

by DILLMAN.2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willian Blanco, Manny Agurcia
May 07, 2019 -

Kia of Wesley Chapel responded

We appreciate your input! We're glad to hear that you are consistently impressed with the service you received. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 30, 2019

Good service experience Performed all recalls without issue and quickly. There were plenty of service times available to choose from. I was pleasantly surprised to even get More

by duhawk11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
May 07, 2019 -

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 30, 2019

the service center is the best in the world Humberto is the best service Personnel I've ever dealt with. I showed up with some issues on my car he work me in. He explained everything that was ha More

by richardhuber31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunberto molina
May 07, 2019 -

Kia of Wesley Chapel responded

Thank you so much for your review! We really appreciate your business and are so happy that Humberto could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 26, 2019

55k miles service Sedona Second time at all first time for a service that I went there. great team, great service, very professional, did not recommend any BS, just told me wh More

by S.LIEBENOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2019 -

Kia of Wesley Chapel responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 25, 2019

Maintenance regular Umberto was extremely helpful and pleasant to deal with and was very accommodating!! Excellent customer service was given. I will definitely come bac More

by RSRHODA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Umberto in service
Apr 25, 2019 -

Kia of Wesley Chapel responded

We appreciate your input, RSRHODA. We're glad to hear that you are consistently impressed with the service we offer here at Fuccillo Kia of Wesley Chapel. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 21, 2019

AWESOME The service Dept is awesome, they had me in and out in no time. They always have a coupon for me and takes very good care of me, they are like family. More

by KATHYFALASCA69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie De Los Santos, Francisco Hernandez Frias, Edward Hernandez, Brad Russ
Apr 22, 2019 -

Kia of Wesley Chapel responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 21, 2019

My vehicle first oil change and servicing My experience with the service staff was easy and pleasent I felt comfortable with the accommodations that they had as I waited for my vehicle to be More

by PhilipHeary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Hernandez, Starlin Montero
Apr 22, 2019 -

Kia of Wesley Chapel responded

Phillip, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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