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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.2
720 Reviews

720 Reviews of Kia of Wesley Chapel - Service Center

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August 28, 2019

New leased vehicle in for 5,000 mile check up You have a great dealership. The staff is awesome and I had a few questions which they answered readily. I got my boyfriend to lease a new vehicle a More

by SANDRA.UTTERBACK2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Agurcia
Aug 30, 2019 -

Kia of Wesley Chapel responded

We really appreciate your feedback, Sandra. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 27, 2019

Quick and easy Went in for an oil change and it was done in 30 minutes. Quick and easy. Exactly what I needed to get done. Thank you More

by MSANCHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Kia of Wesley Chapel responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 24, 2019

Timely and friendly Jenny, with the service center, was friendly and helpful. When service technicians had trouble replicating the problem I described, the technician too More

by BENOWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennie Bunnell
Aug 26, 2019 -

Kia of Wesley Chapel responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 23, 2019

Repairs for airconditioning. Staff is always nice and friendly. They keep you updated on the status of your car and make sure to check in you as well. More

by MAXIEMOUSER1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Bunnell
Sep 10, 2019 -

Kia of Wesley Chapel responded

Thank you for the kind words about our service team. We really appreciate your customer loyalty! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 23, 2019

Awesome It’s never a dull boring wait when needing to get my car serviced. That’s why I continue to come back and see the same person. More

by JMEDEIROS96792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nakanishi
Sep 10, 2019 -

Kia of Wesley Chapel responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 22, 2019

The waiting area, complete with coffee, donuts a tv and char I got there at 9am and was out by 10 15. The warranty covered the problem which was water on the passenger side floor due to a clogged pipe associate More

by BEVERLYBURD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennie Bunnell
Sep 10, 2019 -

Kia of Wesley Chapel responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 22, 2019

Excellent work! I took my 2019 Kia Sorento for an oil change which it was not scheduled and I was immediately received by your friendly and helpful personnel and my v More

by ADRIAN12349
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Hernandez, Brad Russ, Jennie Bunnell
Aug 23, 2019 -

Kia of Wesley Chapel responded

Adrian, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fuccillo Kia of Wesley Chapel. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 22, 2019

Always a Pleasure It is always a pleasure when we have to take our car in to Kia Wesley Chapel for service. Jonathan was an amazing help, he really went above and beyon More

by xtinaxmariex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with Jonathan. Please let us know if we can help you with anything else. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 20, 2019

Good communication during the service appointment. Service was good, completed in less time than quoted. One complaint .. I had service yesterday and today I received an email with discounts on almo More

by RITALECHLIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo, he kept me up to date with my service. Really the best communication I have had during service.
Sep 10, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 19, 2019

Excellence I had an oil change and rotation of tires done on a busy Saturday morning. My car was taken right in and the work was completed in 35 minutes. Excelle More

by Kevin D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Russ
Aug 21, 2019 -

Kia of Wesley Chapel responded

We appreciate the kind words, Kevin. We look forward to seeing you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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