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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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October 07, 2019

Awesome service Went in for a new battery was finished in less than 20 minutes. Service team was very helpful and friendly. Great experience with Fuccillo Kia!! More

by samfree1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Oct 07, 2019 -

Kia of Wesley Chapel responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 06, 2019

Awesome Experience as always! As soon as I pulled up the service dept., I was greeted by a very nice gentleman. When I went inside, I was greeted right away. Although I was there j More

by SANCRUZ2222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Edward Hernandez
Oct 07, 2019 -

Kia of Wesley Chapel responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fuccillo Kia of Wesley Chapel's Service Department. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 06, 2019

Awesome customer service! Top notch service! I bought my Kia soul at a different dealership (I will not say the name but it sounds like a street that is 1000 years, so it would More

by pacheco.joesph
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Russ
Oct 07, 2019 -

Kia of Wesley Chapel responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 05, 2019

Great job had to go in to repair my arm rest console and get an oil change. Jerry was very friendly and informative. He keep me in the loop throughout the ent More

by Nupe903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Oct 07, 2019 -

Kia of Wesley Chapel responded

Thanks for your awesome review! We're very happy to hear that Jerry was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 04, 2019

Excellence from Leo I just want to thank Leo for his assistance in replacing the tire on my 2020 Kia soul. I went in thinking it was gonna cost me money and much to my su More

by ZCARDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo
Oct 07, 2019 -

Kia of Wesley Chapel responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 04, 2019

Comfortable Wait The service center has very comfortable seating with plenty of free snacks and drinks. Very knowledgeable service writer. The Fuccillo Team all work v More

by jjtp2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Oct 07, 2019 -

Kia of Wesley Chapel responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 03, 2019

oil change goog service, nice person ...the prices are good, fast service....good in areas for waiting room.... im received good promotions....coffee in the tabl More

by MARFEDU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe F
Oct 03, 2019 -

Kia of Wesley Chapel responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 03, 2019

6 month service visit I was once again pleased with all the service staff who helped me from the time I pulled into the front of the service department to the time I left t More

by dhgergely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe F.
Oct 03, 2019 -

Kia of Wesley Chapel responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 03, 2019

Awesome service rep, Jenny! I could not have had a better experience with the warranty service and loaner car arrangements made by my service adviser, Jenny! She anticipated ev More

by DMCKEE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Bunnell
Oct 03, 2019 -

Kia of Wesley Chapel responded

Thank you for the awesome feedback! You're right, Jenny is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 03, 2019

Oil Change and Car Wash Our unscheduled visit was very quick, easy and we had a coupon for a great deal! Definitely worth coming to the dealership for this treatment!! More

by APRIL W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Bunnell
Oct 03, 2019 -

Kia of Wesley Chapel responded

We really appreciate your feedback, April. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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