Kia of Wesley Chapel - Service Center

OUTSTANDING CUSTOMER SERVICE As on my previous visits, the service was outstanding. I had an appointment for 11:00 A.M., but arrived at 10:15 A.M. Humberto Molina took me immedi As on my previous visits, the service was outstanding. I had an appointment for 11:00 A.M., but arrived at 10:15 A.M. Humberto Molina took me immediately and I was driving out of the service center at 11:45 A.M. I was very pleased with the service and will return when necessary. Kudos to the service center of Kia of Wesley Chapel! More

Great Customer Service Timing Effective Great customer service, quick turnaround and great job. Will continue to visit. They were attentive, offered great suggestions and kept me appraised t Great customer service, quick turnaround and great job. Will continue to visit. They were attentive, offered great suggestions and kept me appraised throughout the process. More

Bad service They don’t know what they are doing mechanic said the tire don’t have the sensor which is not true went to another dealership Kia problem resolved. They don’t know what they are doing mechanic said the tire don’t have the sensor which is not true went to another dealership Kia problem resolved. More

Best customer service Everyone was so helpful with answering my questions about the services I needed. Their communication was very professional. My last visit here was als Everyone was so helpful with answering my questions about the services I needed. Their communication was very professional. My last visit here was also amazing so I will only take my Honda to Fuccillo Kia for all my needs. More

Oil change and alignment. Every time I come here to ‘this location I have no problems or issues. Everyone is so nice and happy. I believe it was jerry who helped me out yester Every time I come here to ‘this location I have no problems or issues. Everyone is so nice and happy. I believe it was jerry who helped me out yesterday when I was there with my mom and Aunt 10/22/19. Then the shuttle guy in his cute shuttle car he was super nice and took us right to chick fil a with prompt service; then picked us up as well. More

Awesome again! I came in at 6:45 with an object in my tire needing to get it fixed before an emergency road trip out of state. Jerry and the tire guy (sorry I forgot I came in at 6:45 with an object in my tire needing to get it fixed before an emergency road trip out of state. Jerry and the tire guy (sorry I forgot your name) stayed late to help me. As ALWAYS the service department went above and beyond. Jerry even took the time to chat. I can’t thank y’all enough! More

Quick Easy check in! I booked my appointment online which was great.my service was quicker than i thought it would be and everyone is very nice as usual. Easy check in! I booked my appointment online which was great.my service was quicker than i thought it would be and everyone is very nice as usual. More

Routine maintenance service in October 2019. I have always appreciated the professionalism of all Fuccillo employees, from sales, to finance to service/maintenance. All staff demonstrate the utmo I have always appreciated the professionalism of all Fuccillo employees, from sales, to finance to service/maintenance. All staff demonstrate the utmost respect for the customer's needs. More

Service, Service, Service The dealership is always a very clean friendly and attentive. We drive from Lakeland for the service and any other needs. The staff is very friendly The dealership is always a very clean friendly and attentive. We drive from Lakeland for the service and any other needs. The staff is very friendly and helpful. More

Service Was satisfied with the work that was done. Recommended that I get the brake fluid flushed when I didn’t know it needed to be Was satisfied with the work that was done. Recommended that I get the brake fluid flushed when I didn’t know it needed to be More