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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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November 15, 2019

Amazing The person who help me was jus amazing was in time they are really professional very good service I really appreciate the service from customer servic More

by NANYLAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Hernandez, Brad Russ, Jennie Bunnell
Nov 17, 2019 -

Kia of Wesley Chapel responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 14, 2019

Exelente Great work exelent service everybody are super atent to offer a great service. Humerto and all employees are awsome. And the donuts delicious thaks fo More

by JNIEVESCARABALLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto
Nov 17, 2019 -

Kia of Wesley Chapel responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 14, 2019

Quick and Simple No one enjoys having to deal with a unexpected car problem however Jerry at Fuccillo KIA made my experience painless. From the time I arrived Jerry ma More

by MElB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry @ Fuccillo KIA Wesley Chapel
Nov 17, 2019 -

Kia of Wesley Chapel responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 14, 2019

warranty work with tire bought from you I already sent a email yesterday about kia and service dept the only one that tried to help me was Candi But leo who sch apt for tue did not have tir More

by BBENOIT1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Candi
Nov 18, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 13, 2019

excellent service Had Flat tire was taken care of right away.also car washed .Was done in what I feel was record time very pleasant atmosphere.everyone very pleasant More

by janehanshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Hernandez, Brad Russ
Nov 14, 2019 -

Kia of Wesley Chapel responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 13, 2019

Just great old fashion customer service Other than the initial greet outside; experience once again was fantastic. My service rep went above and beyond to ensure a great experience. Who r More

by ANNAJENSEN46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Kia of Wesley Chapel responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fuccillo Kia of Wesley Chapel, we value our customers and we look forward to seeing you on your next visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 13, 2019

Customer Service Mr. Humberto Molina shows an extraordinary ability to understand what customers are experiencing and is able to meet all their needs fully. Rest assur More

by guapod26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Humberto Molina (Service)
Nov 14, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 12, 2019

Great experience Humberto was professional and helpful. Waiting time was not bad considering the amount of people. Had plenty of refreshments and the TV helped the tim More

by dillalva
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto
Nov 13, 2019 -

Kia of Wesley Chapel responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 11, 2019

Quick and Efficient I took my car in for the regularly scheduled oil change. I was promptly greeted when I arrived, the counter personnel were all very courteous and the More

by SCOE1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Nov 11, 2019 -

Kia of Wesley Chapel responded

Thank you for putting your trust in Fuccillo Kia of Wesley Chapel! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 11, 2019

Excellent Service- Humberto I had an excellent experience with Humberto! He greeted me immediately and communicated well while I was waiting for my vehicle. Thank you so much! More

by JENN13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto
Nov 11, 2019 -

Kia of Wesley Chapel responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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