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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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December 06, 2019

Service Everyone was great. Car was washed ,repair to tire. Wait time was reasonable. Would recommend the service and sales departments. Have a nice holiday s More

by NATHANSHARF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Wilson, Jennie Bunnell
Dec 06, 2019 -

Kia of Wesley Chapel responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 04, 2019

Service Just moved here and my Kia was due for service. Scheduling was simple. Service advisor was prompt and courteous. Courtesy driver was friendly and punc More

by JLKAPISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My courtesy driver. , Jennie Bunnell
Dec 05, 2019 -

Kia of Wesley Chapel responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fuccillo Kia of Wesley Chapel's Service Department. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 04, 2019

Will come back I used to drive to Brandon Kia for service because that's where I bought the car. They've been pretty good, but lately, they have slipped a bit. So I More

by RODRIGUEZDANNY01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Dec 05, 2019 -

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 03, 2019

Jenny was amazing! She went above and beyond to make me happy thanks Jenny for all your hard work and making my experience the best! More

by RACHELLEGAVIN45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Bunnell
Dec 05, 2019 -

Kia of Wesley Chapel responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Jenny was able to meet your needs. At Fuccillo Kia of Wesley Chapel, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 03, 2019

Friendly fast service Her friendly staff. The shuttle driver was attentive and in time to pick me up so I could pick up car. Service advisor attentive and professional More

by LUISBELEN29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sherwood , Jennie Bunnell
Dec 04, 2019 -

Kia of Wesley Chapel responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

December 03, 2019

Quick and easy I called and made an appointment for a broken latch on my trunk. I dropped it off and within an hour, I got a call that it was done. Gary helped me an More

by Hayleyv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Dec 05, 2019 -

Kia of Wesley Chapel responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 28, 2019

Great experience. Humberto is the best! The car was serviced on time and even washed and vacuumed. The staff is very friendly and the waiting area had plenty of coffee More

by joekinsey561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Nov 29, 2019 -

Kia of Wesley Chapel responded

We are glad to hear you enjoyed your recent visit to our service department. At Fuccillo Kia of Wesley Chapel we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 28, 2019

Warranty The hard work of Humberto to get my vehicle warranty and replacement of both headlamps out standing job. Very happy with the service great work. More

by JAVIER.TORRES4.JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto
Nov 29, 2019 -

Kia of Wesley Chapel responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fuccillo Kia of Wesley Chapel, we value our customers and we look forward to seeing you on your next visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 28, 2019

Oil change I loved the service i recieved Candy was exceptional, the wait was a bit too long.! Under my current health circumstances it was ridiculous i know th More

by YOLIS_813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candy in service
Nov 29, 2019 -

Kia of Wesley Chapel responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 28, 2019

Great Customer Service Humberto was so kind and helpful. He was informative about everything and the whole process. I would recommend this location to everyone who owns a Ki More

by Rachel A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto,
Nov 29, 2019 -

Kia of Wesley Chapel responded

Thanks for your awesome review, Rachel! We're very happy to hear that Humberto was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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