Kia of Wesley Chapel - Service Center

Routine service From the moment I drove into service area, I was greeted by an employee to assist me. The wait was short and they even vacuumed and washed my car. G From the moment I drove into service area, I was greeted by an employee to assist me. The wait was short and they even vacuumed and washed my car. Great service area More

Excellent Service at the Service Department Enjoyed our short wait at the service checkup. Talked to a sales person about next tears models and options available at lease end next December. Look Enjoyed our short wait at the service checkup. Talked to a sales person about next tears models and options available at lease end next December. Looking forward to the next service visit. More

Great service department Sale department great people very helpful took the time to answer all my questions and took me in late in the day and still got me worked on Sale department great people very helpful took the time to answer all my questions and took me in late in the day and still got me worked on More

Great Humberto was great and very helpful he kept me informed of everything that was going on with my vehicle . He was amazing and nice thanks. Humberto was great and very helpful he kept me informed of everything that was going on with my vehicle . He was amazing and nice thanks. More

Service Associate, Jerry, in service was very friendly and professional. Work was done in a timely manner. Being just before Christmas I did not have the fund Associate, Jerry, in service was very friendly and professional. Work was done in a timely manner. Being just before Christmas I did not have the funds to have all recommended work done. Jerry worked with on what was necessary to have completed at the time and outlined what I could have done in a few weeks after the holidays. More

Always a good idea to get true customer opinion I was stranded after 2 other jump starts from aaa and hungry when we called and Candi answered the phone at the dealership and set up everything for u I was stranded after 2 other jump starts from aaa and hungry when we called and Candi answered the phone at the dealership and set up everything for us.She and the staff were very helpful and even had coffee, fresh fruit, pastries An awesome welcome and job well done. We were back on the road in a jiffy. More

More than I expected! I was immediately greeted when I pulled. I was given constant updates during the service process. Humberto Molina has above excellent customer service I was immediately greeted when I pulled. I was given constant updates during the service process. Humberto Molina has above excellent customer service skills and deserves to be recognized. He treated me with respect and answered all my questions. Ivan or Ian I can't remember. He was welcoming a friendly. Gave me a ride to and from work back to the dealership safely. They both were very personable and professional. At no point did anyone try to sell me anything I didn't need or asked for. More

Same day oil change I needed to schedule an appointment to have my oil changed and I was able to get in that very day at a time that was convenient to me. The staff acco I needed to schedule an appointment to have my oil changed and I was able to get in that very day at a time that was convenient to me. The staff accommodated me with ease, they gave me a report on the status of my car and I was in and out within 45 minutes, which I feel was a very reasonable time frame. More

Very good service and attention My car was service in good time and did not have to wait long . I set an appointment at 2:00 pm and I arrived early and they attended me righ away. My car was service in good time and did not have to wait long . I set an appointment at 2:00 pm and I arrived early and they attended me righ away. More

Excelente Rrapidez, respuesta para solucionar problemasapido y profesional. Seguimiento a las ventas. Atencion priorizada cuando llegamos al dealer. Preocupacio Rrapidez, respuesta para solucionar problemasapido y profesional. Seguimiento a las ventas. Atencion priorizada cuando llegamos al dealer. Preocupacion y llamadas para el comportamiento del problema presentado. More