Kia of Wesley Chapel

HUUUUUUUUUUUGE MISTAKE going to this dealership. They wanted me to take delivery of a damaged (NEW) vehicle. When I refused, the general sales manager was nasty to me. Don't shop here!!!! They wanted me to take delivery of a damaged (NEW) vehicle. When I refused, the general sales manager was nasty to me. Don't shop here!!!! More

Worst dealership ever We purchased a 2016 dodge journey, used in aug 16. Now come january, it has been nothing but problems. We try to go elsewhere to trade it in and are i We purchased a 2016 dodge journey, used in aug 16. Now come january, it has been nothing but problems. We try to go elsewhere to trade it in and are informed we have over $13,000 negative equity... Yes, that would partly be my fault, i did sign the contract. However the salesman did not discuss final price, just monthly payment. I had 2 screaming babies, an annoyed wife and just wanted to leave after 5 hours of them pushing me towards a vehicle i didnt like. They lie in their ad's and the only thing YUGEEEE that you get is payments. Other dealers felt bad for us and pulled every string they could to get us out of this junk car but because of how much we were overcharged, we are stuck with it. More

Scammers Me and my wife just left this place. Yesterday they were ready to sale us a 2013 Optima, after we didn't get approved for a 2017 Optima. They sold us Me and my wife just left this place. Yesterday they were ready to sale us a 2013 Optima, after we didn't get approved for a 2017 Optima. They sold us hard on this vehicle people, I mean hard, for 1500 down, so we tell them since it's not the car we wanted, and higher down paymentioned, we wanted to go crunch numbers and get back to them today. So, we get here and the sales manager comes to us, "I have great news for you guys. After hard work, I got you approved for a new kia Sol, or a kia Rio at 15,000" uh? We were told yesterday we were approved for the 2013 Optima. "Well that was a pre approval and the manager that was here was going to help you all out". What?? They were completely misleading, and trying to hussle us into getting one of those soap boxes. I even called before I came and was not told any of this. A total waste of our time with these people. More

New car Excellent service.. Made my new car shopping experience run smoothly. Couldn't ask for a better salesman. Pat was very helpful and answered all my que Excellent service.. Made my new car shopping experience run smoothly. Couldn't ask for a better salesman. Pat was very helpful and answered all my questions regarding my new vehicle. Thanks for all your help, Pat! More

Great Dealership and Sean was a great person to work with. Had a pleasant time while leasing our new Kia and we are very happy with Sean as he would not stop working untill we got the deal we wanted. Had a pleasant time while leasing our new Kia and we are very happy with Sean as he would not stop working untill we got the deal we wanted. More

Been 6 months and still love my car It has been 6 months since I bought my car, still enjoying it. When I take my car in for an oil change the employees are always friendly and always ta It has been 6 months since I bought my car, still enjoying it. When I take my car in for an oil change the employees are always friendly and always take care of me. My sales person Sean Wilson, was amazing, got me into a car that I wanted with no trouble at all. He even. Checks up on me when ever I'm in there getting my car serviced. Great place to buy a car, and if you want someone who will get u in a car and help u out, contact Sean, he was AMAZING. More

IN need of a car The sale representative name is Israel, he was the first one to greet to us. We was looking for something within our budget, he was kind , The sale representative name is Israel, he was the first one to greet to us. We was looking for something within our budget, he was kind , polite , patience, and ready to sell a car, down to earth people's person type of guy. Good job Israel. We are very happy with our new car. More

Top-tier service, a GREAT experience. After looking around for a new vehicle for a while, I came across Fuccillo Kia of West Chapel. Boy am I glad I did, because I ended up walking out wit After looking around for a new vehicle for a while, I came across Fuccillo Kia of West Chapel. Boy am I glad I did, because I ended up walking out with a brand new Kia! I wasn't sure what to expect, but I ended up having an outstanding experience with Fuccillo Kia of West Chapel. The service was very good, and the employees that I talked to were very friendly. Fuccillo Kia of West Chapel made car shopping FUN- not a stressful experience. Thank you for the amazing new Kia Fuccillo Kia of West Chapel! If any of my friends are looking for a new vehicle, I will definitely recommend Fuccillo Kia of West Chapel! More

Huge Billy Kia Was the Best Bought 3 Kia from local dealers in the past 15 years Fuccilla was the best ! I will refer a friend Cuz it was a good experience. Bought 3 Kia from local dealers in the past 15 years Fuccilla was the best ! I will refer a friend Cuz it was a good experience. More

Horrible service Every time I come for an oil change I sit and wait for over 2 hours when there is no other customers in here, very poor service since new owner!! Every time I come for an oil change I sit and wait for over 2 hours when there is no other customers in here, very poor service since new owner!! More