Kia of Wesley Chapel

I had stopped purchasing cars at Wesley Chapel Kia because of the previous owners and we took a chance this time and we were not disappointed. Our salesman Shawne was just amazing with excellent custo because of the previous owners and we took a chance this time and we were not disappointed. Our salesman Shawne was just amazing with excellent customer service skills. I bet he could run the place. Nick in finance was truly helpful, personable and funny. Perry in finance was very thorough and let me question anything that I needed to and fixed any concerns and help me choose the right plan for tires and any scrapes I might get on the rims. Even though it was a very long day for several different reasons, which is no fault of the dealership, the end of the day was very delightful and even fun. Perry, Shawne and Nick, I would definitely give them my business again. We got the car we wanted at a price or almost the price we wanted and felt very lucky for the managers deal. You cannot say that they didn’t do everything humanly possible to make me happy and I put them through their paces. I never once felt pressured, which is the main thing I hate about dealerships. They have a great team going there and I would highly recommend other people to check out the new owners because it’s so different there at Wesley Chapel Kia. We love our Telluride! More

George was very professional and knowledgeable. The overall experience was very good and I didn’t feel pressured at all, which is truly appreciated. The overall experience was very good and I didn’t feel pressured at all, which is truly appreciated. More

Amazing customer service and very knowledgeable team working together to make this a great experience. We definitely recommend this dealership to anyone looking to purchase a great vehicle. working together to make this a great experience. We definitely recommend this dealership to anyone looking to purchase a great vehicle. More

He was honestly the best car salesman I’ve had. So much that my mom has wanted a rav4 for over a year and is now going to switch and get a Kia sportage after learning all about its amazing safety a So much that my mom has wanted a rav4 for over a year and is now going to switch and get a Kia sportage after learning all about its amazing safety and luxury features. Would recommend him to anyone looked for a car. He is not pushy at all and is so friendly and personable. More

This is an update to a review I wrote on July 17, 2024. Since the initial review I have met with the General Manager of KIA of Wesley Chapel, Shawn Visconte. After listening to my concerns, he took the i Since the initial review I have met with the General Manager of KIA of Wesley Chapel, Shawn Visconte. After listening to my concerns, he took the initiative to properly dispose of the vehicle and make things right with me. I appreciate him doing the right thing and my faith in his dealership has been restored More

Very nice service. The representative I worked with, Faisel Khalaf, was very polite, very carefully listen for my problem, and explained me everything about my problem. The representative I worked with, Faisel Khalaf, was very polite, very carefully listen for my problem, and explained me everything about my problem. More

We recently acquired an older, very low milage Kia Soul. The car had tires, brakes, fluids, filters and battery replaced due to age and all within the past 30 days and not at Kia of Wesley Chapel. We brou The car had tires, brakes, fluids, filters and battery replaced due to age and all within the past 30 days and not at Kia of Wesley Chapel. We brought the car to Kia of Wesley Chapel for a recall. Our service manager, Manny, called to inform us that the battery was so old that it could fail at any time, the filters were so dirty they needed immediate attention and hinted at a laundry list of "old" parts that needed to be replaced due to the age of the car. Of course, none of this was true. When he was confronted he became very defensive. He rambled about cameras to prove what he was saying and waived his cell phone in front of me as if it had some important information...which I was never actually shown. It's very unfortunate that Kia dealers are still acting in this manner today. In the past, Kia was known as a "down-brand" product. Dealers easily took advantage of customers who may not have had the resources of higher end buyers. Now, Kia manufactures some great products, but the dealers seem to be stuck in the same mindset... upsell and take advantage. There are many Kia dealers in the Tampa Bay area. As with everything, I would assume some are better than others and I would highly recommend you search out one of the others before deciding to trust your vehicle and money with Kia of Wesley Chapel. More

Great response time. Very easy to work with and love the vehicle! My wife is very happy with our purchase. Very easy to work with and love the vehicle! My wife is very happy with our purchase. More

Excelente servicio y una persona muy amable y muy dispuesta a ayudar, estamos muy agradecidos. dispuesta a ayudar, estamos muy agradecidos. More

George was great. Very helpful, answered our questions. Thank you, Kia of Wesley Chapel. Second car from your location. Very helpful, answered our questions. Thank you, Kia of Wesley Chapel. Second car from your location. More