Kia of Wesley Chapel

Great Experience Everyone at the dealership was very helpful and informative and willing to go out of the way to find an answer for you the process could have been a b Everyone at the dealership was very helpful and informative and willing to go out of the way to find an answer for you the process could have been a bit faster but all in all I had a great experience! More

Great Service No matter or when why I come for service the service consultant Dusty Zimmerman has never let me down!! He is the Best and no matter how busy he may b No matter or when why I come for service the service consultant Dusty Zimmerman has never let me down!! He is the Best and no matter how busy he may be - he always get to job done in a timely manner (given how busy the service department is) and I have no complaints! He is extremely knowledgeable, honest, efficient and very effective and great with all his customers! A "HUGE" asset to KIA and Mr. Fuccillo! More

Amazing So happy with my purchase. Luis was great. I would recommend to all my family and friends. Fuccillo Kia all the way!! Worth the drive. So happy with my purchase. Luis was great. I would recommend to all my family and friends. Fuccillo Kia all the way!! Worth the drive. More

Excellent customer service! Luis C. Provided me with excellent customer service! When you go ask for him!! He went above and beyond to make sure I was taken care and the process Luis C. Provided me with excellent customer service! When you go ask for him!! He went above and beyond to make sure I was taken care and the process was extremely fast and I went home with the vehicle I wanted! More

They make amazing deals !!! It was a great experience but they should provide some kind of food for the customers like myself I have diabetes and it took long to get done so they It was a great experience but they should provide some kind of food for the customers like myself I have diabetes and it took long to get done so they got me some chocolate chip cookies so my sugar would not drop that is the only thing I wanted to suggest The rest was awesome !!!! More

Friendly and helpful Nathan was incredible throughout this process trying to get me into a car same day. I can't thank him or Scott enough for their tireless efforts to ge Nathan was incredible throughout this process trying to get me into a car same day. I can't thank him or Scott enough for their tireless efforts to get me in a car today, and not just get me into a car, but make sure that the car worked for me and was everything I wanted and needed. More

Waisted time Pleasant, professional employees, but 5 hours to purchase my lease car is rediculously long. I should have been in and out in less than 2 hours. The Pleasant, professional employees, but 5 hours to purchase my lease car is rediculously long. I should have been in and out in less than 2 hours. The 5 hours does not include the 2 hour drive time to and from the dealership. More

Total lack of Ethics I had written a review previously and was convinced to take it down by a manager at Fuccillo who shall remain nameless. I leased a new Kia Forte on De I had written a review previously and was convinced to take it down by a manager at Fuccillo who shall remain nameless. I leased a new Kia Forte on December 1st of 2017 from this dealership. During the negotiation process, on two separate occasions by two separate managers, both my wife and my daughter asked if we were still going to receive the cruise that had been the previous incentive. They were both told that no it was no longer being offered, but that the incentive for December was a free 3 year maintenance package. We signed the paperwork, under the assumption that we had received the maintenance package until I took it in for the first schedule maintenance to be told that there were no notes indicating that we had free maintenance. I went home and posted a review of said experience and was immediately called by previously stated manager and was asked to take the review down and that he would cover my maintenance for two years and give me a free detail during my next scheduled appointment. While I was still at the dealership they did agree to comp the first maintenance. I was assured that the notes had been updated and that I would not have any problem getting maintenance performed going forward. Today I took the Forte to have the 7500 mile service performed and at the conclusion was informed that there were no notes indicating that I had the free maintenance and that I would have to pay. I did so, took my Forte and left. I will not return to Fuccillo Kia for any reason going forward. I will drive 100 miles to keep from having to deal with this dealership ever again. The only reason that I even considered having a Kia was for what Billy did for the veteran over in St Pete. So in essence, I received zero incentive for leasing a Kia in December and getting my military rebate was also a night mare. The only things that I have found HUGE at Fuccillo Kia are the misrepresentations, confusion and hassle of trying to get what was promised to me. I am sadly disappointed in being put through this. More

Make sure you have all day to spend at the place Our sales person Herbert was awesome, though I had trouble understanding him most of the time. He was very helpful, no pressure, and no rush. Really Our sales person Herbert was awesome, though I had trouble understanding him most of the time. He was very helpful, no pressure, and no rush. Really our only problem with the entire experience is we had to be there for over 8 hours, which is ridiculous!!! By the end we were exhausted, very hungry, and pretty much regretting the entire decision. I know they were busy, but my time is way more valuable than that. We love the car we ended up with however, a 2018 Kia Niro Touring. Awesome gas mileage was the main reason for our decision. More

Great to do business with I'm in my 40's & have bought several cars in my adult life. They were the best experience I've ever had buying a car. Will definitely recommend them t I'm in my 40's & have bought several cars in my adult life. They were the best experience I've ever had buying a car. Will definitely recommend them to friends & family. Thanks Fuccillo Kia - Wesley Chapel & Nelson & Adelso & 1 other person (I apologize for forgetting his name) More