Kia of Wesley Chapel

Avoid if possible If you do decided to buy a car here ask for Sean he was amazing. The fiance guys and sales managers all the way up to the GSM made my expirence ho If you do decided to buy a car here ask for Sean he was amazing. The fiance guys and sales managers all the way up to the GSM made my expirence horrible. I was told they were doinig me a favor and threw the fact that I had horrible credit in my face. I spent 2 days trying to purchase a car i wanted only to have to deal with them adding 2000 to my loan I was borrowing from the bank to get a bigger up front payment with out my knowledge. Then when I pointed it out I felt like they were doing me a favor. Spent 3 hours yelling and asking for my down payment back before I gave up and left with a vehical. Not an honorable dealership. Avoid if possible. More

Incredible sales experience Luis Castellanos was a wonderful sales person, John Mastro was great sales mgr and Scott Russ was a no pressure credit mgr. Highly recommend this deal Luis Castellanos was a wonderful sales person, John Mastro was great sales mgr and Scott Russ was a no pressure credit mgr. Highly recommend this dealership. More

Super great experience The dealership provided great service, I would definitely recommend to my family and friends. The experience was very smooth and every one was so kin The dealership provided great service, I would definitely recommend to my family and friends. The experience was very smooth and every one was so kind. More

Purchase Great sales person. Takes a really long time to close but worth it. Sterlin was very kind and helpful. Management was great as well. Thanks Great sales person. Takes a really long time to close but worth it. Sterlin was very kind and helpful. Management was great as well. Thanks More

Sales Review Denise, my sales agent, was very warm and attentive to my shopping needs. Alex Alvarado is an exceptional manager with a terrific approach with cus Denise, my sales agent, was very warm and attentive to my shopping needs. Alex Alvarado is an exceptional manager with a terrific approach with customers. More

Great service just took a long time.. They have a good service there at Kia and great accommodations for the people waiting. But the wait time was longer than I would have liked I was ther They have a good service there at Kia and great accommodations for the people waiting. But the wait time was longer than I would have liked I was there almost an hour and a half for just an oil change. More

It was huge deallll!!! Second time around it was it was better. I had purchase two cars from Luis Castellanos and this time I got the SUV that I wanted with the Billy's gif Second time around it was it was better. I had purchase two cars from Luis Castellanos and this time I got the SUV that I wanted with the Billy's gift package it was huggee!!!! More

Great Everyone was very friendly and patient with my wants and needs. We ended up getting something different then what we went in for. All things considere Everyone was very friendly and patient with my wants and needs. We ended up getting something different then what we went in for. All things considered we were happy when we left. Took a little longer but happy! More

Got a good deal evetually. Prices not displayed which would have been helpful. Salesman very friendly but still a salesman doing his job. Almost walked out before we were offer Prices not displayed which would have been helpful. Salesman very friendly but still a salesman doing his job. Almost walked out before we were offered a car and deal within our desired budget. All in all we were there for about 5 hours. But it was the only place we could get the car we wanted (Soul.) Great car, fun to drive, handles well. Very happy with the purchase. More

Service Department Dusty handled my concerns with complete professionalism. He constantly updated me on the status of my vehicle. He worked hard to save me money, which Dusty handled my concerns with complete professionalism. He constantly updated me on the status of my vehicle. He worked hard to save me money, which he did. His professionalism was refreshing and far above my expectation. I would highly recommend Fuccillo Kia. More