Kia of Wesley Chapel

Friendly and courteous Staff was knowledgeable of KIA line and very courteous . Will be back at the end of this vehicle lease to purchase or lease our next one. This is our Staff was knowledgeable of KIA line and very courteous . Will be back at the end of this vehicle lease to purchase or lease our next one. This is our second vehicle with Fuccillo and see continued loyalty to them More

HUUGGGEEE Surprise! Buying a new car has been something I have been dreading. Mine was paid off and face it, no one like car payments. Milton, however, (my sales rep) mad Buying a new car has been something I have been dreading. Mine was paid off and face it, no one like car payments. Milton, however, (my sales rep) made this process so easy and the manager did an excellent job explaining the details of the purchase! By the end, I couldn't wait to get into my new 2019 Kia Soul. But that wasn't the end. After my purchase Billy popped up behind me to surprise me with 2 cruise tickets! Do you think I'm going to be a loyal Fuccillo customer?! You betcha! Thanks ya'll! More

Happy day It was a pleasure doing business very friendly ty for helping me with my new car William very helpful very polite staff even though the wasn't what I It was a pleasure doing business very friendly ty for helping me with my new car William very helpful very polite staff even though the wasn't what I wanted I'm very comfortable with the next choice More

Great experience Have brought my KIA in for service several times over the past 4 years. Service team has always been very friendly, professional and knowledgeable. Wa Have brought my KIA in for service several times over the past 4 years. Service team has always been very friendly, professional and knowledgeable. Waiting room very pleasant and clean. Drinks and snacks are provided, as well as, WiFi and TV. While no one enjoys waiting, Fuccillo KIA makes the experience quite nice. More

Great experience! Came in told Luis what we needed and he had it within minutes. If you need a Kia, Luis Castellanos and Tim at Fuccillo Kia are the guys you need! Came in told Luis what we needed and he had it within minutes. If you need a Kia, Luis Castellanos and Tim at Fuccillo Kia are the guys you need! More

Just an oil change Went in for oil change gave me great price that included the rotating of my tires. Plus had a nail in my tired and they changed out with a new one. In Went in for oil change gave me great price that included the rotating of my tires. Plus had a nail in my tired and they changed out with a new one. In and out. More

Muy buena buena Muy excelente sali muy complasida con el trabahobde Lyis Castellanos me expkico todo con claridad y estoy muy contenta con el trato recominedo a Luis Muy excelente sali muy complasida con el trabahobde Lyis Castellanos me expkico todo con claridad y estoy muy contenta con el trato recominedo a Luis en fuccillo kia More

Awesome.. Everyone was very patient and helpful. I didn't feel pressured or rushed. Luis was wonderful. He answered all my questions and concerns. I felt very c Everyone was very patient and helpful. I didn't feel pressured or rushed. Luis was wonderful. He answered all my questions and concerns. I felt very comfortable. More

The only Kia service department I will use. I have always avoided dealerships for service due to high cost of parts and labor, and I felt like they would try to sell me stuff that I really didn' I have always avoided dealerships for service due to high cost of parts and labor, and I felt like they would try to sell me stuff that I really didn't need. I have been bringing both of my Kia's to Fucillo for service for over two years. I try to only go to Dustin (Dusty) because of his extremely high level of customer service skills. I'm confident that he will never recommend something that you do not truly need. They always wash and vacuum your car regardless of what work you are having done. Very satisfied!! More

Slow process We came in well prepared after filling out a credit app on-line, pre-qualifying a trade, picking out the actual car we wanted ahead of time by VIN #, We came in well prepared after filling out a credit app on-line, pre-qualifying a trade, picking out the actual car we wanted ahead of time by VIN #, setting an appointment. Had all my paperwork and knew exactly what we wanted, still took 4 hours and haggling to get to the same place we started with. Everyone was nice enough, just very inefficient. Lean your process and everybody wins. Seems like we went through exactly the same process as someone who walked in off the streets with no preparation. Recommend you netter screen your customers from the point they are intercepted when they arrive. More