Kia of Wesley Chapel

Friendly, intelligent staff The whole car buying to out the door took over 4 hours; a lengthy time. I knew my financial situation wasn't the greatest, I went in wanting a Sporta The whole car buying to out the door took over 4 hours; a lengthy time. I knew my financial situation wasn't the greatest, I went in wanting a Sportage and drove away in a Soul. The sales staff didn't force me into it, just allowed me to understand that was what I needed to do in order to get a vehicle. When it came time for the "extras" they explained what was available, gave the price, answered my questions, I made my selection and it was done. No pressure to buy. Color selection was very poor; white or an alien. Thankfully they found a black one!!! The bathrooms were dirty and one toilet did not flush. The waiting room needs new magazines. Overall, not too bad for a first time new car buyer. More

Great Service I always have a pleasant experience at Fucillo Kia Wesley Chapel. They always are thorough in explaining the services that is provided and what is cov I always have a pleasant experience at Fucillo Kia Wesley Chapel. They always are thorough in explaining the services that is provided and what is covered. Always on top of their game. I love that they have coffee, and refreshments available in the waiting area. I bring my 2 year old in there with me almost every time I am there. I just wish there was more of a toy selection for her to play with. It is a nice enclosed glass area which makes it easy to keep an eye on her. More

Efficient and quick service Edward my service advisor was very efficient and thorough. My car was delivered as promised. My issue was addressed and my car was also washed! Edward my service advisor was very efficient and thorough. My car was delivered as promised. My issue was addressed and my car was also washed! More

Turning a downside into an upside Our daughter had an unfortunate accident with her Kia Soul. Sadly the car was totaled requiring a replacement vehicle. Nelson took great care of me an Our daughter had an unfortunate accident with her Kia Soul. Sadly the car was totaled requiring a replacement vehicle. Nelson took great care of me and my family. I can't think of more complete end to end service experience when purchasing a car. My daughter's original Kia saved her from any injury. Nelson and the rest of the team at Fuccillo Kia saved us from a painful repurchase experience. Turning a downside into a great upside. More

Super Service Always surprised when I visit the Service Dept at Fucillo. Such a pleasant experience every time. Fast service, great waiting area with a variety of Always surprised when I visit the Service Dept at Fucillo. Such a pleasant experience every time. Fast service, great waiting area with a variety of snack foods to enjoy...even fresh fruit! They tell you how long they will need to complere your service and will bring back a freshly washed vehicle. Great facility and a very friendly staff...no pressure, no sales pitch. Best service center I have ever used. More

Car service Quick service and friendly..will recommend.. they did an oil change and multi point inspection and also told what I needed for my next service.. Quick service and friendly..will recommend.. they did an oil change and multi point inspection and also told what I needed for my next service.. More

Thankful to Louis did a great job He was very attentive to our needs gave me what I wanted not what he wanted. Understood my feelings to Louis did a great job He was very attentive to our needs gave me what I wanted not what he wanted. Understood my feelings More

It wasn't a waste of time I love the car. I traded another Soul in which I was upside down in. They still figured out a way to get the payments down below the previous ones. I love the car. I traded another Soul in which I was upside down in. They still figured out a way to get the payments down below the previous ones. I definitely would recommend them. The only problem is I can't go on the cruise. I should have asked if they had one if those TV's laying around. Awesome experience. More

Got what I wanted at a great price. Went to the dealer to trade my classic 2009 Optima for a new Sportage/Sorento. Richard was helpful and we decided on the Sportage as we did not need Went to the dealer to trade my classic 2009 Optima for a new Sportage/Sorento. Richard was helpful and we decided on the Sportage as we did not need 7 seats. Process was simple and we left satisfied. See ya on the cruise. More

Great dealership! Everyone was friendly thanks especially to my salesmen Nelson for doing a great job, he kept us updated during the financial process and always makin Everyone was friendly thanks especially to my salesmen Nelson for doing a great job, he kept us updated during the financial process and always making sure we were doing ok. More