Kia of Wesley Chapel

Sales Rep Luis Castellanos Review After leaving a local Kia Dealership due to management not meeting my interest rate expectation, I didn’t know where to turn to next. One of my neighb After leaving a local Kia Dealership due to management not meeting my interest rate expectation, I didn’t know where to turn to next. One of my neighbors insisted that I look into Fuccillo Kia of Wesley Chapel due to the heavy flooding of advertisement scattered throughout the area. Well, I did just that. I contacted Fuccillo and spoke with a sales representation, Patrice Jenkins over the phone. Patrice was briefed on my concerns and expectations and never steered me wrong. Patrice was honest, respective, and straight forward. Even though I never physically met Patrice, just during our quick phone call, she represented the company in a way that demonstrated her customer service skills to a level every multi-million dollar business wishes to have as their asset. I then arrived at Fuccillo after driving a hour from the last Kia Dealership. I was greeted by sales representative, Luis Castellanos. From start to finish, Luis did everything possible to make my visit and purchase easy and fluid with no error. Luis was patient and professional, and even offered to buy me something to eat, Chick-Fil-A to be exact as I waited. Luis’s team members, Aldelso and Tim Ousley should be given the “assist” in sealing this deal. Both members worked aggressively while working hand and hand with Luis in crunching numbers. All team members listed above, simply went above and beyond for one patron speaks volumes. I hope that after reviewing this review, you give them the same opportunity they gave me and stop in. Visit Team Fuccillo Kia of Wesley Chapel. More

Service Very friendly, quick service. Comfortable waiting area. Everyone was very pleasant and helpful. Humberto was very nice and answered all my question Very friendly, quick service. Comfortable waiting area. Everyone was very pleasant and helpful. Humberto was very nice and answered all my questions regarding the maintenance schedule for my car. 🙂 More

Issues with tachometer. Made sure they tripled check. Very worried regarding the issues with my car Francisco made me feel comfortable and confident. Suggestions he gave were spot on which I followed Very worried regarding the issues with my car Francisco made me feel comfortable and confident. Suggestions he gave were spot on which I followed after leaving the shop. More

Amazing service! When we decided to purchase a Kia we knew we had to go to Fuccilo but the cherry on top of the cake was Mr Nelso Bou - our sales person. He definitely When we decided to purchase a Kia we knew we had to go to Fuccilo but the cherry on top of the cake was Mr Nelso Bou - our sales person. He definitely aim to please in every way. Everyone in the dealer did! The sales manager, the financial guy. Some other associate that had to do nothing with us approached and offer me coffee - which was delicious! Sorry I don’t know they’re names :( It was a long process, so be ready to be there at least 4 hours - but it always is. At least that has been our experience. I asked for an especific number for my monthly payments and they even gave me one a couple of bucks lower. I had a certain amount to put down and that was the amount they worked with. It really was a above and beyond service. I’ll recommend them 100%. Nelson was my shining star so ask for him! More

Very good I want to say thaks to my sales man jesus fria very professional and the rest of the crew the sales maner and maria on chat Firts time on the dealer I want to say thaks to my sales man jesus fria very professional and the rest of the crew the sales maner and maria on chat Firts time on the dealer and was very easy and no pressure to buy a car More

Georgia Bound!! They got me in and out in under 30 minutes for an oil change and tire rotation!! We were headed to Georgia and they ensures that our vehicle was all r They got me in and out in under 30 minutes for an oil change and tire rotation!! We were headed to Georgia and they ensures that our vehicle was all ready for a road trip!! More

Great service and quality of work These guys over at Fuccilo Body were great to work with. Everything was explained in detail, and the work was completed as promised. Fixed rear bumper These guys over at Fuccilo Body were great to work with. Everything was explained in detail, and the work was completed as promised. Fixed rear bumper which looks great! Awesome attention to detail and great service. More

Buena experiencia Fue una experiencia increíble les recomendaría comprar en fuccillo kia,la atención del vendedor Willian Blanco fue de 5 estrellas por decirlo de algun Fue una experiencia increíble les recomendaría comprar en fuccillo kia,la atención del vendedor Willian Blanco fue de 5 estrellas por decirlo de alguna manera, además también me atendió Emilio sell mánager muy agradable y atento, en resumen me fui muy complacido con todos y con mi nuevo carro.gracias More

5 Star experience from start to finish! I have never actually enjoyed searching for a new car until Sam met with us. He was so patient and never once pushed....just gave us the facts and lef I have never actually enjoyed searching for a new car until Sam met with us. He was so patient and never once pushed....just gave us the facts and left everything up to us. Mike and Pete also were also very helpful. Thank you! More

Great I always get great service. Everyone Is Very helpful. They make me feel very important. I only go to kia for my cars. This is my third car from fuccil I always get great service. Everyone Is Very helpful. They make me feel very important. I only go to kia for my cars. This is my third car from fuccillo. More