Kia of Wesley Chapel

Made It Right! I had a crazy Saturday morning, my car would not start at the airport after returning from a trip. I called Fuccillo Kia after a service company cam I had a crazy Saturday morning, my car would not start at the airport after returning from a trip. I called Fuccillo Kia after a service company came and jumped my car. Fuccillo fit me in on a busy Saturday and checked over my car and reported that it was indeed the battery. I had a little concern over the cost of the battery replacement, but I was eager to get my car fixed and to be home after a long week. I provided some feedback to Kia about my experience. On Monday, Nick called me and stated he had read my feedback, and he wanted to know more about my experience on Saturday. He also explained the reason behind the cost of the battery and offered to have my battery replaced elsewhere and to refund my $$'s. Who does this? - Fuccillo Kia does! Thank you, your service department is top notch and customer focused. And nope!! I did not opt to have my battery replaced elsewhere. I will not go anywhere else to have my Kia serviced. More

100% Happy Customer excellent experience with Mike. I will be returning back soon with my other lease. I was in and out very quickly. No hassling at all excellent experience with Mike. I will be returning back soon with my other lease. I was in and out very quickly. No hassling at all More

Absolutely Amazing Experience!! From start to finish my experience was absolutely amazing! We had such a fabulous experience when purchasing my husband's Forte and how helpful Jacki From start to finish my experience was absolutely amazing! We had such a fabulous experience when purchasing my husband's Forte and how helpful Jackie was walking us through that process, so we went back and purchased my Soul from them as well!! Gene Honeycutt was absolutely amazing!! He was very knowledgeable about all the models and made the process easy, painless, and actually fun! We came in and let him know our budget and he worked with us and made sure we left in the Soul of my dreams!! Gene treated us with the utmost respect, very friendly, there was no hassling at all, and he even talked baseball with me here and there!! Fuccillo Kia provides THEE BEST customer service every step of the way! I genuinely recommend this dealership, as well as sales associates, Gene Honeycutt and Jackie De Los Santos!! Thank you from the bottom of my heart for all of your help in this process! More

Service Leonardo always takes good care of me. An the team that works on my vehicle are always spot on. Leonardo always keeps me updated and provides differe Leonardo always takes good care of me. An the team that works on my vehicle are always spot on. Leonardo always keeps me updated and provides different options. He’s a wonderful asset so the your service team there at wrestle Chaple Kia. He is one of the reasons I always come back an recommend other people. More

Outstanding Best customer service very respectful and friendly. I recommend this dealership and the sales person too Savir Diclo. Thank you very much for your sal Best customer service very respectful and friendly. I recommend this dealership and the sales person too Savir Diclo. Thank you very much for your sale and your service. Had a great experience with Fuccillo Kia More

Honest service The salesman never pressured me into making a rash decision. He was very patient and polite. Scott lam wonderful. I would tell anyone that to ask for The salesman never pressured me into making a rash decision. He was very patient and polite. Scott lam wonderful. I would tell anyone that to ask for Scott Lam More

Made a good deal William Blanco really stepped up. Came down from Ocala. The deal, service and attention made it worth the drive. Great pricing and friendly service. William Blanco really stepped up. Came down from Ocala. The deal, service and attention made it worth the drive. Great pricing and friendly service. Thank you More

New car oil change We brought In our new kia rio for its first maintenance and oil change..the process was simple. They did a good job. Friendly staff We brought In our new kia rio for its first maintenance and oil change..the process was simple. They did a good job. Friendly staff More

My experience at Fuccillo Kia was HUGE! I appreciate the knowledge, kindness, and patience of every single person at the dealership. This was my first time buying a car and I couldn’t have a I appreciate the knowledge, kindness, and patience of every single person at the dealership. This was my first time buying a car and I couldn’t have asked for a better experience. More

Horrible wait. No added value. I scheduled an oil change/service appointment for a Saturday. They said they had a time at 11, so I came in at 10:50. Then waited in the lobby until 1 I scheduled an oil change/service appointment for a Saturday. They said they had a time at 11, so I came in at 10:50. Then waited in the lobby until 1:45 for them to change the oil and spray my car down as a wash. It wasn’t even dried fully. Almost 2 hours and $50. Down the road there’s a place that will change oil in 20 minutes or less for $30. No reason to go here unless you need it dealer serviced. I don’t think you should need to wait longer than an hour if you make an appointment days in advance. I feel like it would’ve taken the same time if I would’ve just walked in. More