Kia of Wesley Chapel

Poor communication Started no greeter Then service advisor was very helpful till he was thru writing me up Brought me to cashier did not review work that was performed Started no greeter Then service advisor was very helpful till he was thru writing me up Brought me to cashier did not review work that was performed Two hours for oil change, wash and tsb that took .4 or 20 min No communication after cashier Had to get my own keys and car My husband is retired district service mgr and I am retired service director with 25yrs This was awful I may come back Praying this was just a bad day More

Saturday Kia experience William and Maria really helped us out. They were sensitive to the fact my wife and I were in an accident and really went out of their way to make us William and Maria really helped us out. They were sensitive to the fact my wife and I were in an accident and really went out of their way to make us feel comfortable. Great experience all around. I would recommend this place to anyone. More

Amazing ! All I can say is WOW! I've been to many dealers and it was worth the drive! Luis and Baylor helped me out so much! They really took the time to work All I can say is WOW! I've been to many dealers and it was worth the drive! Luis and Baylor helped me out so much! They really took the time to work with me and my finances to see what was a best fit and deal for ME not them! Now I'm driving away with a brand new kia ! Never thought I would never have a brand new car but these guys made it happen. Thank you guys !!! More

Great experience The service team was really nice and ready to help I loved the gourmet coffee bar in the longe and the snacks and how clean the car was when it came o The service team was really nice and ready to help I loved the gourmet coffee bar in the longe and the snacks and how clean the car was when it came out. More

Coustomer service George was great he had a lot to deal with .it all camw out wonderful thank you george.will recomend to others .thanks again im so happy . George was great he had a lot to deal with .it all camw out wonderful thank you george.will recomend to others .thanks again im so happy . More

Nelson was wonderful! Nelson took the time to explain the Kia Optima to us. He was very patient and professional. He is a wonderful salesman and person! I’d recommend anyon Nelson took the time to explain the Kia Optima to us. He was very patient and professional. He is a wonderful salesman and person! I’d recommend anyone who wants to purchase a Kia to consult with Nelson at the dealership! Thank you again Nelson! I rate Nelson 💯percent Gail Sobel More

third Kia Always a great experience at this Kia Dealership. The salesman listened to my needs and concerns and worked with me to find the right deal. Always a great experience at this Kia Dealership. The salesman listened to my needs and concerns and worked with me to find the right deal. More

My First New Car The whole experience was great. Jessie my sales representative was honest and easy to work with. He provided me with the necessary info and let me mak The whole experience was great. Jessie my sales representative was honest and easy to work with. He provided me with the necessary info and let me make the decision. The financial team, managers and other staff members were all helpdul with my questions and very accomidable. I was fortunate to have been referred here. More

Summarize of my experience buying the car Juan was excellent, the service that he provide and the way that he explained every detail of the car and the warranties that comes with. The only Juan was excellent, the service that he provide and the way that he explained every detail of the car and the warranties that comes with. The only thing that I wasn't too happy was that I give a high down payment and my monthly payment is a little bit high, but other than that Juan service was excellent More

Warranty fix The staff at Fuccillo Kia is very helpful. I didn't have an appointment but my check engine light came on and my car felt very off. Kia service told m The staff at Fuccillo Kia is very helpful. I didn't have an appointment but my check engine light came on and my car felt very off. Kia service told me to bring it right in and the busted coil was fixed under warranty same day, rather quickly. Their immediate help saved me a lot of stress and time. More