Kia of Wesley Chapel

Lease Great customer service. Friendly and courteous staff. This was my second lease from them and I traveled past my local Kia dealership to return to Fuc Great customer service. Friendly and courteous staff. This was my second lease from them and I traveled past my local Kia dealership to return to Fuccillo. More

First time visit at a Kia Dealership This was a first time visit for my husband and I at a Kia dealership. This was our planned first stop to look at vehicles to purchase. We planned on s This was a first time visit for my husband and I at a Kia dealership. This was our planned first stop to look at vehicles to purchase. We planned on shopping around. Jackie greeted us as soon as we walked to the front door and was extremely friendly and courteous, given the fact we had an 18 month old with us. She was very calm and patient and asked questions to find out what we needed. The management staff worked with us on our budgeting needs to help us walk out with a car we were very happy with. We didnt feel the need to shop around after spending time with the staff at this location. More

Check engine light My car was brand new 2019.. within 1 week my check engine light was on... not so happy.. spent a little too long at dealership due to car being a week My car was brand new 2019.. within 1 week my check engine light was on... not so happy.. spent a little too long at dealership due to car being a week old I thought it would have been a priority.. anyway, was told lose battery connection and all is should be fine now?! Wasnt my battery light that came on the dash but check engine so makes me wonder ... service staff was very friendly.. washed exterior of car but still upset I had to spend my Sunday dealing with this issue. I know their staff sees a lot of customer but to have just been there a week ago and to have the people (finance, salesmen) etc that I had direct contact with have no acknowledgement of me was a bit crappy.. seems no staff cares about your time once they get the sale. And no one ever smiles. Just my opinion. More

My Fuccillo Experience with Israel Santiago I would recommend this dealership and particular the salesman by the name of Israel Santiago. He exemplified the true meaning of customer relations an I would recommend this dealership and particular the salesman by the name of Israel Santiago. He exemplified the true meaning of customer relations and hospitality. Inspite of some of the pitfalls coming up with closing this deal and getting me into a new car; he never displayed anything but professionalism and dedication to ensure I drove away with what was best for me. I am so glad I contacted him because I drove away with a 2019, plus a cruise for two. This talented young man even bought dinner for my husband and I as we waited patiently for the numbers to match our budget. Thanks and We will be sure to send customers your way. God Bless & Keep You. John & Joann More

Outstanding Best customer service very respectful and friendly. I recommend this dealership and the sales person too Savir Diclo. Thank you very much for your sal Best customer service very respectful and friendly. I recommend this dealership and the sales person too Savir Diclo. Thank you very much for your sale and your service. Had a great experience with Fuccillo Kia More

Honest service The salesman never pressured me into making a rash decision. He was very patient and polite. Scott lam wonderful. I would tell anyone that to ask for The salesman never pressured me into making a rash decision. He was very patient and polite. Scott lam wonderful. I would tell anyone that to ask for Scott Lam More

Made It Right! I had a crazy Saturday morning, my car would not start at the airport after returning from a trip. I called Fuccillo Kia after a service company cam I had a crazy Saturday morning, my car would not start at the airport after returning from a trip. I called Fuccillo Kia after a service company came and jumped my car. Fuccillo fit me in on a busy Saturday and checked over my car and reported that it was indeed the battery. I had a little concern over the cost of the battery replacement, but I was eager to get my car fixed and to be home after a long week. I provided some feedback to Kia about my experience. On Monday, Nick called me and stated he had read my feedback, and he wanted to know more about my experience on Saturday. He also explained the reason behind the cost of the battery and offered to have my battery replaced elsewhere and to refund my $$'s. Who does this? - Fuccillo Kia does! Thank you, your service department is top notch and customer focused. And nope!! I did not opt to have my battery replaced elsewhere. I will not go anywhere else to have my Kia serviced. More

100% Happy Customer excellent experience with Mike. I will be returning back soon with my other lease. I was in and out very quickly. No hassling at all excellent experience with Mike. I will be returning back soon with my other lease. I was in and out very quickly. No hassling at all More

Absolutely Amazing Experience!! From start to finish my experience was absolutely amazing! We had such a fabulous experience when purchasing my husband's Forte and how helpful Jacki From start to finish my experience was absolutely amazing! We had such a fabulous experience when purchasing my husband's Forte and how helpful Jackie was walking us through that process, so we went back and purchased my Soul from them as well!! Gene Honeycutt was absolutely amazing!! He was very knowledgeable about all the models and made the process easy, painless, and actually fun! We came in and let him know our budget and he worked with us and made sure we left in the Soul of my dreams!! Gene treated us with the utmost respect, very friendly, there was no hassling at all, and he even talked baseball with me here and there!! Fuccillo Kia provides THEE BEST customer service every step of the way! I genuinely recommend this dealership, as well as sales associates, Gene Honeycutt and Jackie De Los Santos!! Thank you from the bottom of my heart for all of your help in this process! More

Service Leonardo always takes good care of me. An the team that works on my vehicle are always spot on. Leonardo always keeps me updated and provides differe Leonardo always takes good care of me. An the team that works on my vehicle are always spot on. Leonardo always keeps me updated and provides different options. He’s a wonderful asset so the your service team there at wrestle Chaple Kia. He is one of the reasons I always come back an recommend other people. More