Kia of Wesley Chapel

Out with the old in with the new :) Amazing experience. Came in nervous and that went away when I met Eduardo. Made a smooth and informative deal. Super nice and courtesy ! Thanks E Amazing experience. Came in nervous and that went away when I met Eduardo. Made a smooth and informative deal. Super nice and courtesy ! Thanks Eduardo !! More

Satisfied How many times do you hear those words in the same sentence with auto dealership. Ed, Manny and Luis were great to work with. I will definitely go b How many times do you hear those words in the same sentence with auto dealership. Ed, Manny and Luis were great to work with. I will definitely go back for future vehicles. More

Hard Workers Louis and team has been great in getting me into a great car. He never gave up and stayed in constant contact with me to make it happen in a timely fa Louis and team has been great in getting me into a great car. He never gave up and stayed in constant contact with me to make it happen in a timely fashion. I will be recommending them to anyone I know looking for a new car. More

Great Service We went to Fuccillo Kia to purchase our fourth car. Our salesman was no longer with them but Ed Sandoval was just as great, maybe even more so. He di We went to Fuccillo Kia to purchase our fourth car. Our salesman was no longer with them but Ed Sandoval was just as great, maybe even more so. He did not try to "pressure sale" us. When we did decide on the Telluride he went over everything on the car. Then Emilio also made sure we were knowledgeable on our vehicle and showed us every button again. We will be back for out fifth vehicle. More

Tire exchange During recent trip to Georgia mountains my tire blew out. A spare was not an option due to a large hole in the tire. Walmart was my only option to h During recent trip to Georgia mountains my tire blew out. A spare was not an option due to a large hole in the tire. Walmart was my only option to have tire replaced. Upon my return home, I immediately had car serviced, inspected for damage and tire replaced. Luckily I had purchased tire replacement when I purchased the vehicle. Umberto was extremely helpful and professional to expedite the process! Thank you again!! More

Jerry was great. Your prices, not good at all. Every time I come for service, there’s a new not so pleasant surprise. Will be turning in my lease in 7 months and NEVER LOOKING BACK Every time I come for service, there’s a new not so pleasant surprise. Will be turning in my lease in 7 months and NEVER LOOKING BACK More

We felt comfortable with our conversation purchase. We felt like we got a good deal on our purchase. And our salesman was very helpful. We were handled very professionally. Thank you for helping us find We felt like we got a good deal on our purchase. And our salesman was very helpful. We were handled very professionally. Thank you for helping us find the vehicle we needed. More

Respect I left the dealership in my new Kia Soul and realized that I felt really good about the entire experience. I think it has to do with the way I was tre I left the dealership in my new Kia Soul and realized that I felt really good about the entire experience. I think it has to do with the way I was treated by everyone I dealt with. From the moment I met my salesman, Wayne, I felt respected but not patronized. As a 70 year old woman I have had more than my share of being spoken down to, patronized, and feeling less than in general. That never happened at Fuccillo. I felt that Wayne took the lead in knowing that I knew what I wanted and what I was talking about. He explained things when needed but not if I indicated that I understood. When I did have a question it was not taken as silly or unimportant. I was called by my name by Wayne and the other men and women I met. Not even once did anyone call me Hon, or Dear, or Sweetie, or Young Lady. If they did, I would have walked away. I find that depersonalization so offensive that I no longer want whatever I was there for. This may sound minor to some, but it makes all the difference to me. I feel that it is an indication of the status I am being accorded. I was treated very well. This resulted in my feeling of trust in the dealership and in those I was speaking with And I feel that I am in fact a valued customer. I am telling everyone about my wonderful experience when we talk about the new car. More

Probably my best experience here yet!! I was in last Thursday for our 5,000 mile checkup, oil change, etc. as well as another issue that was handled quickly. There was also an issue with on I was in last Thursday for our 5,000 mile checkup, oil change, etc. as well as another issue that was handled quickly. There was also an issue with one of the rear stow and go seats and Edward ordered the part which came in in a couple of days, so I went back on Monday for that to be taken care of. It was finished about a half hour ahead of the time he quoted me. More

A long day Sean wW was very good. We drove one car likeed it but had a nail in the tire. Then found one we liked even more wanted it but had 3 big dents on the t Sean wW was very good. We drove one car likeed it but had a nail in the tire. Then found one we liked even more wanted it but had 3 big dents on the top part of the car. I'm just glad we saw it before we closed the deal. They said that they would have it fixed but really who would be dumb enough to drive a dented up car off the lot when we went to buy a new car. They decided to pick one up for us from another dealer. We waited for 4 or more hours after being there for around 4 hours. Then more waiting for paper work. More