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Kia of Wesley Chapel

Wesley Chapel, FL

4.8
3,731 Reviews
Kia of Wesley Chapel offers a wide variety of services to our visitors. Everything starts with our new and used inventories, but Kia of Wesley Chapel offers much more than that. Once you find the car you like in our inventory, our finance department will help you get behind the wheel at the best rate possible. After you take home your new Kia, return to Kia of Wesley Chapel for all of your service needs. Our service center is staffed by a team of highly-trained technicians that specialize in the Kia lineup. We will service and repair your vehicle using only the best OEM parts and components and help make sure it will continue to take excellent care of you on every journey.
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28555 State Rd 54

Wesley Chapel, FL

33543

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Showing 3,731 reviews

November 23, 2019

did it right did everything to fix my issuse kept me imformed the whole time i sat there to let my know how far along they were clean service center More

by STJOHNS1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Nov 24, 2019 -

Kia of Wesley Chapel responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 23, 2019

Auto body shop I got hit while driving on Saturday evening, heading to a wedding... the Autobody shop did a great job repairing my vehicle! I can’t even tell anythin More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hesser
Nov 24, 2019 -

Kia of Wesley Chapel responded

Scott, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Fuccillo Kia of Wesley Chapel team went above and beyond to help out with your vehicle needs. Thank you again for your business. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 23, 2019

Resolved bad headlight assembly Walked in the door greeted by Humberto and within minutes my car was taken to service bay. He offered a car to use while I waited or refreshments in More

by BOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto
Nov 24, 2019 -

Kia of Wesley Chapel responded

We are pleased to hear that you had an excellent experience with Humberto and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 23, 2019

Excelent Buenas personas, buen trato, me sentí muy bien con las atenciones brindadas por el equipo de trabajo y el vendedor, sr Juan Dias muchas gracias More

by frankl00523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Nov 24, 2019 -

Kia of Wesley Chapel responded

Muchas gracias, que tenga un día exelente! Sinceramente, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 23, 2019

Friendly, accommodating and quick service. I was greeted with a friendly welcome at the service area. While my car was being serviced for an oil change, Ryan drove me back to work. Within 2 hou More

by CONCETTACOOK22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN (courtesy driver)
Nov 24, 2019 -

Kia of Wesley Chapel responded

We are glad to hear you enjoyed your recent visit to our service department. At Fuccillo Kia of Wesley Chapel we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 23, 2019

Quick reliable and wonderful.. Everyone that worked in the service department. A big thank you to all the people at KIA. The people that I had contact with were kind, friendly,and d More

by HOLMESKR15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Russ
Nov 24, 2019 -

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 23, 2019

In an Out Shout out to Scott Lam and the rest of the Fuccillo Kia team! Was able to buy out my lease vehicle. Mr. Lam is always working out miracles. More

by FRANKHERNANDEZ2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russ
Nov 24, 2019 -

Kia of Wesley Chapel responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Scott and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 22, 2019

Service was for a recall. The recall was taken care of in less time than anticipated. And the free car wash was appreciated. Jennie was very friendly and helpful. She definite More

by THOMPSONPNF714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Bunnell
Nov 24, 2019 -

Kia of Wesley Chapel responded

We are glad to hear you enjoyed your recent visit to our service department. At Fuccillo Kia of Wesley Chapel we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 22, 2019

The ppl there were courteous I felt like i was part of the family they tried to make sure i was comfortable and happy and that i drove out of the lot in the car i wanted More

by CHARBEAR1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adelso Ramirez, Baylor Delgado
Nov 24, 2019 -

Kia of Wesley Chapel responded

Thank you so much for taking the time to share your kind words about your experience at Fuccillo Kia of Wesley Chapel! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 21, 2019

Satisfied Customer We are pleased with the way everyone made us feel welcome. Gene was outstanding in listening to what we wanted and helped us to get to that goal. The More

by LINDA_WELSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Russ, Gene Honeycutt
Dec 05, 2019 -

Kia of Wesley Chapel responded

It seems we have done everything right and only one star has been selected. I am sure it was in error. Would you mind editing this review to 5 stars for all parties involved.

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