Kia of Wesley Chapel

Great experience! I was dreading turning my lease in and having to haggle for a new vehicle. Travis made the experience painless and easy. He was straight forward and h I was dreading turning my lease in and having to haggle for a new vehicle. Travis made the experience painless and easy. He was straight forward and honest and got us an even better deal than we expected. Mike in finance kept us updated on the whole process and was great to work with as well. I highly recommend working with these two if you are in the market for a new car, far exceeded my expectations. More

Very friendly and understanding. Ed and John were very courteous and pleasant to work with. They were very understanding of my situation. It took a little longer to complete everythi Ed and John were very courteous and pleasant to work with. They were very understanding of my situation. It took a little longer to complete everything but only because of my situation. They worked hard with me to close the deal!! More

Very pleased Humberto took care of my needs as soon as I walked in and helped me with any decision and question. Service was timely and reasonably priced. Very cou Humberto took care of my needs as soon as I walked in and helped me with any decision and question. Service was timely and reasonably priced. Very courteous. More

Excellent as Always We love Fuccillo Kia. Their service department rocks. The staff is always courteous and helpful. Not to mention the speed of the mechanics who work on We love Fuccillo Kia. Their service department rocks. The staff is always courteous and helpful. Not to mention the speed of the mechanics who work on the vehicles. We are usually in and out within an hour. More

Very hassle free car buying experience The car salesman(Alexandra), their teammates, and the financial department(Starlin and his team) were very nice. Even when Alexandra had to step away The car salesman(Alexandra), their teammates, and the financial department(Starlin and his team) were very nice. Even when Alexandra had to step away for a moment to either get more information from Starlin or find out what was happening in detail, they continued taking care of us. We were greeted numerous times by the staff and offered water bottles and other drinking items including coffee. The deal processing was a little on the long side but not an annoyance at all. Overall will look to case shopping there again in the future. More

Quick and Painless My fiancé and I were dreading coming into the dealership to turn in her lease and negotiate a new vehicle, then we met Travis. He absolutely crushed i My fiancé and I were dreading coming into the dealership to turn in her lease and negotiate a new vehicle, then we met Travis. He absolutely crushed it! Bar far the best car buying experience we have ever had!! It was fast and we got an amazing deal. Michael in the finance department took care of all the financial paperwork and kept us updated on the process the entire time. If you are in the market for new car, GO SEE THESE GUYS!! More

Car shopping without the infamous stereotypical experience The initial impression is strange, with lots of salespeople outside because of the relatively small interior space. It does get a bit loud inside with The initial impression is strange, with lots of salespeople outside because of the relatively small interior space. It does get a bit loud inside with lots of people in a small space. We were there on a Saturday though, so I'm sure you could avoid bigger crowds on another day of the week. Ultimately though the difference from the typical dealer experience we saw at other places is what stood out. Sean was the first to help us on our first of three visits. He answered our questions directly, without steering to a pitch. We said we were in initial stages of shopping and clearly understand, never getting pushy. Sean was busy on our third visit which was initially only for a test drive, so he had Savir help us. Savir was similarly helpful and pleasant without the pressure. When we asked for numbers, I was ready for the typical sales manager act; but while Luis was clearly looking to make a sale - that's his job after all - we again didn't get that slick and sometimes condescending act we'd seen at other places. The negotiations were courteous. When we finally decided to buy, I was ready for the hard sell of extras from the finance manager; but while Starlin did of course talk about things like extended warranties - again, his job - he did so in a plain and informative manner, courteously moving on when we declined. I'd always want to give my business to a place that treats me well, but of course this is ultimately a big purchase and price is crucial. Fortunately the deal we got was better than we had hoped. Thanks to everyone at Fuccillo for a pleasant experience. More

Service was told it would be about 1 hour and turned out to be 45 minutes and I was greeted with a smile as well. I was very pleased. was told it would be about 1 hour and turned out to be 45 minutes and I was greeted with a smile as well. I was very pleased. More

Excellent customer service Alexandra Pinto was excellent and very helpful. The same goes for the rest of the team that helped with the process of purchasing the vehicle. Alexandra Pinto was excellent and very helpful. The same goes for the rest of the team that helped with the process of purchasing the vehicle. More

Great Customer Service Jenny at the service center is always very helpful and pleasant to work with. She gives you answer's and is very knowledgeable. My 7 yr even noticed h Jenny at the service center is always very helpful and pleasant to work with. She gives you answer's and is very knowledgeable. My 7 yr even noticed how cool she was and how nice she treated us. More