Kia of Vacaville

Had a good experience at the service depth. They told me how long the service usually takes then gave me a ride home. I was kept updated during the day and my car was being washed when I got t They told me how long the service usually takes then gave me a ride home. I was kept updated during the day and my car was being washed when I got there to pick it up. Also, had a good service experience with my check in. More

Amazing dealership, Mia at Kia sold me may new car just by the headlights alone. Seriously. Went in to just look, and saw a Seltos, and asked to see the headlights on, and I was sold. She educated on all t by the headlights alone. Seriously. Went in to just look, and saw a Seltos, and asked to see the headlights on, and I was sold. She educated on all the features, and cost breakdown. The team was really helpful and the dealership was well kept, clean and the showroom was really inviting. More

Nice people. Friendly and courteous. What surprised me the most is how fast the whole experience went. Friendly and courteous. What surprised me the most is how fast the whole experience went. More

I called in the morning during a holiday weekend and Jason was kind enough to fit me in during my lunch hour. He recommended a list of things but he allowed me to stick to my budget Jason was kind enough to fit me in during my lunch hour. He recommended a list of things but he allowed me to stick to my budget More

Kia Vacaville especially Rudell, was courtesy friendly efficient & made the experience so much easier. Thank you. I would recommend Kia to everyone. efficient & made the experience so much easier. Thank you. I would recommend Kia to everyone. More

Phones suck,but your intake people are next level Articulate, informed,willing to find the answers you want,,,next level but your phones are costing you business Articulate, informed,willing to find the answers you want,,,next level but your phones are costing you business More

They provided my family with fast, transparent, and great service! I highly recommend Vacaville Kia. service! I highly recommend Vacaville Kia. More

I would give zero stars if I could. They take forever to get anything done and totally suck at communicating what is going on. Find any other Kia dealer to work with! They take forever to get anything done and totally suck at communicating what is going on. Find any other Kia dealer to work with! More

This was by far the worst expert ever in a Kia Dealership. Recently relocated and my car needed service. I made this appointment weeks again. When I arrived I was told they were behind. My bas Dealership. Recently relocated and my car needed service. I made this appointment weeks again. When I arrived I was told they were behind. My basic oil change took 3.1/2 hours so I had get a Lyft to take me back home. Screwed up my whole day. Then I had to call close to closing and was told my care was just being finished. Lyft driver took me back just before 6p (closing) and didn’t even receive a car wash. Worst experience ever. I’m not even comfortable with my car being thoroughly examined. I hated this experience so much that I will drive to another dealership miles away. Ridiculous!!!! I was told I can come back for my car wash btw… like who has time for that? More

They offered (I didn’t initiate) to hold a car for me. I emailed and texted by ETA. As I was getting ready to drive 2 hours, I texted. They responded with they missed my messages and they sold the car but I emailed and texted by ETA. As I was getting ready to drive 2 hours, I texted. They responded with they missed my messages and they sold the car but there was a lower model available for sale. More