24 Reviews of Kia of Stamford - Service Center
Stamford Kia has great friendly customer service, very attentive to customers needs. Service is done with quick turn around time, good pricing, they have pleasant waiting room. attentive to customers needs. Service is done with quick turn around time, good pricing, they have pleasant waiting room. More
Each member of my family is a Kia owner & has had experience with different Kia dealers in the tri-state area. Sadly, at each of these dealerships, they have been disappointed in the customer service experience with different Kia dealers in the tri-state area. Sadly, at each of these dealerships, they have been disappointed in the customer service, quality of work & charges. THEN we had the fortunate opportunity to meet John & his service team in Stamford, where our experiences have been truly exceptional. The most important compliment I can extend is the high level of trust my family & I have in the Stamford workmen & their workmanship. My father had his Optima serviced in Kia of Smithtown, New York. They charged my father for work they "thought" would correct the presented problem, but the symptom persisted ... the problem was NOT repaired! We brought the car in to Stamford to see if we might have better luck there. It's true the presented problem was not easy to diagnose, but the Stamford team was determined to find the source & fix it. It seemed everyone was personally vested in a mission to figure out the answer to the mystery. I was More than impressed with their concern. The Stamford team indeed repaired the problem, the charges were covered by warrantee & we've been back to Stamford for service ever since...even from Long Island. I trust the Stamford team's knowledge & I believe they are honest. If integrity & car smarts are what you seek, search no further. If you have a Kia needing service, even if it means going out of your way to Stamford, it will be worth the gas to get there. If you don't have a Kia, consider stopping by their showroom, where Ernesto in the Sales office is equally helpful & professional. Based on the negative customer service at other Kia dealers, my family might have lost enthusiasm for the Kia name brand, but the great people in Stamford Kia will keep our family loyal Kia owners. Many thanks for everything. More
Awesome job by the service department. Rob was great! Got an oil change was offered a ride but i chose to wait. Service was quick, professional and friendly. an oil change was offered a ride but i chose to wait. Service was quick, professional and friendly. More
I purchased my Kia Optima from Stamford Kia and they are a wonderful dealership - the sales staff is very helpful and courteous. The service department is wonderful also. Would highly recommend this deale a wonderful dealership - the sales staff is very helpful and courteous. The service department is wonderful also. Would highly recommend this dealership for both sales and service. More
I had an excellent experience at the service department. Rib castro wws very sweet and very funny and I felt like he really care about keeoing cost down. I was due for a major and rather expensive service a Rib castro wws very sweet and very funny and I felt like he really care about keeoing cost down. I was due for a major and rather expensive service and I was very worried about haveing to oay the amount that was posted.after expressing my concerns he told me not to worry and he would only do what was necessary and that he woukd give me as discount as he does with everyone who has to do a major service because he understood it was expensive. Past dealings ive had with dealers have left me unabke to trust service people but rib did everything he promised and when I left I wad happy with my bill and my cheeks hurt from smiling and laughing so much. He changed my opinion of dealers and im very glad they still have SOME honest people out there. Thanks rob!!!! More
First time servicing my vehicle here. It was a great experience and Rob Castro made sure of it by being professional, friendly, and reviewing all the work needed before and after. They performed qualit experience and Rob Castro made sure of it by being professional, friendly, and reviewing all the work needed before and after. They performed quality repairs and services. Will definitely take my vehicle there again. More
Rob was a tremendous help to me when straightening out an issue with a car I had purchased from a different dealership. He eased my concerns when it came to financial issues and put me in touch with the righ issue with a car I had purchased from a different dealership. He eased my concerns when it came to financial issues and put me in touch with the right members of his team. More
Our experience at Stamford Kia was pleasant, the location is clean, the workers are courteous and the job was done well. Although the travel time for us to get to Stamford Kia is a bit long it's well worth t is clean, the workers are courteous and the job was done well. Although the travel time for us to get to Stamford Kia is a bit long it's well worth the drive to get this type of service; We will continue to service our vehicle's at Stamford Kia. Thank you Stamford Kia for a job well done! Carlos & Yolanda More