Kia of South Austin

Great Service Cody Kemmerling does an exceptional job with providing estimates, follow-up and making sure your vehicle is delivered within a timely manner. Great j Cody Kemmerling does an exceptional job with providing estimates, follow-up and making sure your vehicle is delivered within a timely manner. Great job Cody! More

Excellent service. Easy to deal with. Trustworthy. I had a last minute service issue and showed up at the dealership unannounced. Within 90 minutes, the problem was diagnosed and resolved. Trustworth I had a last minute service issue and showed up at the dealership unannounced. Within 90 minutes, the problem was diagnosed and resolved. Trustworthy service. Excellent care. Reasonable costs. I could not have asked for more. It was perfect. This is now my go-to dealership. More

Preferred service provider I always take my Soul into Kia of South Austin for regular service. This was my first visit since the remodel was complete. As usual, the service lead I always take my Soul into Kia of South Austin for regular service. This was my first visit since the remodel was complete. As usual, the service leads were polite. I had to wait a few minutes to get my car “checked-in” but it wasn’t a long. I waited while they serviced my car. My service manager came to speak to me about what was recommended based on mileage. I opted for 2 of the items and delayed the third. At the end of my service I received a very clear report with notes on what was done and future recommendations. It was a very clear report. Minor quibble - I miss the free drinks and snacks that used to be available in the waiting area. That waiting area is nicely updated and has good Wi-Fi though. More

Excellent Thomas James and Christopher Zack r excellent individuals they took my wants and concerns seriously and got what I needed without a feeling pressure Thomas James and Christopher Zack r excellent individuals they took my wants and concerns seriously and got what I needed without a feeling pressure this is a second time working with Chris and he is awesome.. for working with Thomas he was awesome also basically the business has an amazing group of people that cares about their customer this is my 4th vehicle I had with Kia.. thank you More

Tire service The service by Cody and the Service Manager, Mauricio, were excellent. We had a hiccup but Kia South Austin stepped up and took care of the issue. E The service by Cody and the Service Manager, Mauricio, were excellent. We had a hiccup but Kia South Austin stepped up and took care of the issue. Excellent customer service! More

Great customer service I bought my Kia at this dealership, and had all my maintenance done there. Over the years they have made improvements in service department: easy to I bought my Kia at this dealership, and had all my maintenance done there. Over the years they have made improvements in service department: easy to schedule service online, prompt service, fair prices and comfortable waiting room. They also offer shuttle rides if you are leaving your car for service. More

Good service experience. Cody was helpful. Good service experience. Cody was friendly and helpful. Car was ready in about an hour. Waiting area was good. In addition to the recall item I ha Good service experience. Cody was friendly and helpful. Car was ready in about an hour. Waiting area was good. In addition to the recall item I had an overall condition evaluation and a car wash. Painless visit More

Sales Ran Me Off, but Bertha Won Me Back!!! I went in looking for a car a few months ago. I did not like the way the sales men went about trying to find me a car. I am a first time car buyer, an I went in looking for a car a few months ago. I did not like the way the sales men went about trying to find me a car. I am a first time car buyer, and had no idea what I was doing. I left half way thru talking with them, as I did not feel comfortable with them. I ended up buying a car at another place, and came back to the Kia dealership for service, in hopes of a better trip. Let me start off by saying Bertha was amazing!!!! She was so kind, and kept me in the loop the whole time they were working on my car. The sales men should take a few lessons from her if they want to keep their customers. I will be back again thanks to all of her amazing and unprecedented help!! Give this girl a raise!!!! More

Service My car was service in under an hour. I like the fact they ask if I wanted a car wash instead of just asumming. Some of us don’t have the time to waste My car was service in under an hour. I like the fact they ask if I wanted a car wash instead of just asumming. Some of us don’t have the time to waste. More

Great Service and Warranty I have had excellent service when I come in and they always honor my warranty when something goes wrong with my Sorento. Frank Rodriguez helped me thi I have had excellent service when I come in and they always honor my warranty when something goes wrong with my Sorento. Frank Rodriguez helped me this last time and was very friendly, kind, and courteous. I have also worked with a lady at the front desk, who has been so awesome to work with, but sadly I can’t remember her name. I think she was pretty new when I came in about two months ago, but still provided exceptional service and even remembered me when I came back a month later. More