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Kia of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.2
709 Reviews
Call Dealership (512) 444-6635

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 709 reviews

April 04, 2026

No issues at all in getting the necessary work done. Super appreciative of the loaner car, which allowed me to not miss any work. More

by marisaksmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane, Derek Jackson
Report | Print
Apr 07, 2026 -

Kia of South Austin responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

April 01, 2026

The service department is very efficient, and the personal too servicial, and they know very good they work More

by fernzcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador, Derek Jackson
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Apr 05, 2026 -

Kia of South Austin responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 22, 2026

Service was better this time; awful last time; never got survey sent to me. Awful. Called and called but survey was never sent because service department knew the service was awful. Person with worked with More

by Tad3580
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvadore (?) , Derek Jackson
Report | Print
Apr 01, 2026 -

Kia of South Austin responded

Thank you for your feedback. We sincerely apologize for your previous experience and the difficulty you had receiving the survey, though we’re glad to hear this visit was much improved. We appreciate you recognizing Salvadore’s professionalism and efficiency. We hope to continue providing you with a consistently positive experience moving forward.

March 18, 2026

We bought a new KIA Telluride a couple of years ago. I take the car back to the dealership for some of the maintenance. The other day when I dropped it off, I was worried because they seemed so busy. Th More

by Ladyamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Mar 22, 2026 -

Kia of South Austin responded

Hi, we're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2026

Super firendly staff I will certainly be bringing my car back here in the future. More

by paulblair1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jackson
Report | Print
Mar 22, 2026 -

Kia of South Austin responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2026

Kia South is a great dealership and I trust them with all my car needs and will continue to do buisness with them in the future. More

by Clarkjon82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jackson
Report | Print
Mar 14, 2026 -

Kia of South Austin responded

Hi, thank you so much for your positive comments about Kia of South Austin! We hope you have a great day!

March 07, 2026

No parking anywhere. There service associate didn't communicate. I called Zane 6 times 1 call back More

by 00gonzzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zane was really bad. Cody stepped in and solved my concerns
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Mar 12, 2026 -

Kia of South Austin responded

Thank you for sharing your most recent visit with us. We apologize for any inconvenience this has put on you. We never to intend for any of our customer to feel this way. Please contact me when you get a chance to discuss your most recent visit more in detail.   Cody Kemmerling Service Director - Kia South Austin ckemmerling@group1auto.com

February 26, 2026

Everyone is very professional, including the salesmen who helped us buy the car to the service department. More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Mar 02, 2026 -

Kia of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Kia of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2026

Kia of south Austin is the best in taking care of my Kia Soul LX. My Service Advisor, Zane May did an excellent job communicating with me and managing the routine servicing (oil change, spark plugs, wheel a More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane May
Report | Print
Feb 15, 2026 -

Kia of South Austin responded

Helen, thank you for your kind review; we are happy to pass along your comments to the team here at Kia of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2026

Friendly staff who truly care and the service team was kind. The team was professional. I highly recommend. More

by cprohm85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Feb 12, 2026 -

Kia of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kia of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

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