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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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December 28, 2022

Service was great. Fast over a holiday weekend. Car runs well and I am completely satisfied More

by Zackwake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Dec 30, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are glad your time with us was a fast and efficient experience! We hope to see you again here at Kia of Round Rock!

December 28, 2022

Outstanding service - friendly and welcoming atmosphere - informed of all that would be done and info on recalls and what would be done about them More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Brown
Dec 30, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are glad your time with us was an outstanding experience! We hope to see you again here at Kia of Round Rock!

December 26, 2022

Very good service IF you make an appointment. Should reveal actual costs up-front!! I was rather shocked when I discovered that my out-the-door costs were $30.00 more than what I had anticipate More

by gkfuchs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Dec 29, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review. We appreciate your patience in working with us and we hope to see you again down the road.

December 17, 2022

First service appointment complete! It was scheduled, and fully completed within an hour. Techs walked me through the process, programs, warranties, and options; thorough, fast and extr More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Dec 19, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are glad your time with us was a fast and efficient experience! We hope to see you again here at Kia of Round Rock!

December 03, 2022

Two service visits, both were excellent. Courteous, knowledgeable employees, nice facilities, reasonable time for service. More

by dpd165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, name unknown
Dec 05, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are glad your time with us was an excellent experience! We hope to see you again here at Kia of Round Rock!

November 18, 2022

Great service! Super customer service!! All around great experience! Will highly recommend this dealership! Thank you! More

by mmorey45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 18, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Kia of Round Rock!

November 15, 2022

I love my Kia Bought brand new in 2008 and still driving it and service has been great More

by dmfrs78634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady that checked me in was very nice and helpful
Nov 17, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are glad you are enjoying your vehicle! We hope to see you again here at Kia of Round Rock!

November 12, 2022

This is one of the best places to get your car serviced. I I I More

by R_d55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service
Nov 14, 2022 -

Kia of Round Rock responded

Hi, We appreciate the kind words! We look forward to working with you again here at Kia of Round Rock!

November 11, 2022

Fast friendly service. Open layout clean dealership. Very happy with my service today. Thank you. More

by Kathylamell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mace
Nov 14, 2022 -

Kia of Round Rock responded

Hi Kathy, Thank you for the review! It was a pleasure to work with you here at Kia of Round Rock! We look forward to seeing you again soon!

November 11, 2022

Efficient and friendly service. Jamie went out of her way to find batteries for my key fobs, and showed me how to replace them. But she also told me they’re happy to do it for me ev More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service
Nov 14, 2022 -

Kia of Round Rock responded

Hi Shelly, Thank you for the review! We are glad you had a friendly and efficient experience with us! We hope to earn your business again here at Kia of Round Rock!

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