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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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May 09, 2023

The team was great. The workers were knowledgeable and friendly. My car was serviced quickly. I got to view from the view window and the mechanic looked very efficient a More

by elishajt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence King
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Kia of Round Rock responded

Hi Elisha, Thank you for the review. It was a pleasure to work with you here at Kia of Round Rock. We hope to see you again down the road.

May 08, 2023

The service personnel are always helpful with explanations of what services they will do. Keeps informing me of what is happening. Takes care of helping me leave when car is ready. Thank you!! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Silva-Service Advisor
May 09, 2023 -

Kia of Round Rock responded

Hi Linda, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Kia of Round Rock.

April 29, 2023

Friendly and very informative. Always courteous and professional. Go above and beyond to assist. Great staff More

by Jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac brown jamie maze holly
May 01, 2023 -

Kia of Round Rock responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Kia of Round Rock.

April 27, 2023

Great customer service and really appreciate the help with getting rides to and from home More

by Deekbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Cameron
Apr 27, 2023 -

Kia of Round Rock responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of Round Rock.

April 25, 2023

Complete servicing on time and informs on what needs to be done and if there is any cha ge in payment More

by mauchuk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tory, Haynes special advisor
Apr 25, 2023 -

Kia of Round Rock responded

Hi, Thank you for the review. We are glad your time with us was a transparent experience. We hope to see you again here at Kia of Round Rock.

April 25, 2023

Zach Brown and Jamie Mace are the absolute best! Professional, trust worthy and well versed in their profession. The entire Kia service team is to be commended. I’m nearing ten years of my Kia be More

by Donna Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Brown, Jamie Mace
Apr 26, 2023 -

Kia of Round Rock responded

Hi Donna, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Kia of Round Rock.

April 24, 2023

Service was great. Arturo was great! Always have great service visits with this Kia. Thanks for the car wash and vacuum. Nice extra! More

by gloredo05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Silva in Service
Apr 24, 2023 -

Kia of Round Rock responded

We appreciate the kind words! It's always a pleasure to assist you at Kia of Round Rock and we hope to see you again soon!

April 21, 2023

The service department at Kia of Round Rock did an exemplary job on my Kia K5 repair. It was easy from scheduling the drop off, to picking it up when the repair was finished. Thank you to Zachary Brow More

by bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Brown
Apr 21, 2023 -

Kia of Round Rock responded

Bonnie, it was truly our pleasure to work with you at Kia of Round Rock. Thanks for taking the time to leave us such a great review, and we hope to see you again very soon!

April 21, 2023

Service is good once you get in. ..takes too long to get an appointment for an oil change...this time for me was 6 weeks...new service manager is very nice, helpful and professional. More

by Shawdg14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 24, 2023 -

Kia of Round Rock responded

Thanks for your valuable feedback. We apologize for the long appointment wait list and will work to improve this going forward. Take care and safe travels!

April 17, 2023

Zach Brown was awesome. Other Kia dealerships told me that I would have to wait weeks/months just for my vehicle to be diagnosed but Zach heard and felt my exasperation and More

by sw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Brown
Apr 18, 2023 -

Kia of Round Rock responded

Hi, We appreciate the review. We are glad your time with us was an awesome experience. We hope to see you again here at Kia of Round Rock.

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