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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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July 11, 2023

Always polite, knowledgable and eager to satisfy customer. Got my car in for service appointment very quickly. More

by mingen72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Jul 12, 2023 -

Kia of Round Rock responded

Hi, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Kia of Round Rock.

July 05, 2023

The best experience we’ve had at a dealership, from the sale to the service! Everyone here is top notch. We plan on coming back! More

by dcfarmer58
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Desjardin
Jul 05, 2023 -

Kia of Round Rock responded

Hi, We appreciate the review. We are glad your time with us was a top-notch experience. We hope to see you again here at Kia of Round Rock.

July 03, 2023

Fantastic service! Had Lyft take me home while they worked on my car and then sent Lyft to pick me up when car was ready! More

by ardielab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name.
Jul 03, 2023 -

Kia of Round Rock responded

Hi, We appreciate the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Kia of Round Rock.

July 03, 2023

I highly recommend this Kia location. EVERYONE is so friendly and willing to help! I absolutely love the service Department and their organization . More

by Maya Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie mace
Jul 03, 2023 -

Kia of Round Rock responded

Hi Maya, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of Round Rock.

June 30, 2023

The service helper, Torey, was very friendly, polite and helpful. He was kind and thoughtful. More

by Raymond Feeney
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tory,Haynes
Jun 30, 2023 -

Kia of Round Rock responded

Hi Raymond, Thank you for the review. We are glad your time with us was a nice and efficient experience. We hope to see you again here at Kia of Round Rock.

June 29, 2023

The people are very friendly. They grate you at the door. How can they services you. There is no long wait. More

by bonn_smith
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zachary
Jun 30, 2023 -

Kia of Round Rock responded

Hi Bonn, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of Round Rock.

June 06, 2023

The Service Coordinator was super nice and he made sure to see if I needed anything done to my car based on mileage to keep it running for the years ahead. Even provided laminated descriptions of each serv More

by I don’t have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Jun 06, 2023 -

Kia of Round Rock responded

Hi, We appreciate the review. We are glad your time with us was an easy experience. We hope to see you again here at Kia of Round Rock.

May 31, 2023

Very helpful Manager. The new software created a problem. Zach is working hard to resolve the issue. It’s not the dealers fault but it needs to be fixed. Zach Brown is a g More

by Psberger1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Brown
May 31, 2023 -

Psberger1958 responded

I have been happy with the service. The new anti-theft software has created an issue. The dealership and Service Manager immediately went to work to resolve the problem. I greatly appreciate people like Zach who get right on the issue to fix it.

May 31, 2023 -

Kia of Round Rock responded

Hi, Thank you for the review. We are glad our team was able to help you out and provide you with a great service. We hope to see you again here at Kia of Round Rock.

May 29, 2023

Friendly, trustworthy, reliable service. I appreciate the Lyft ride when the service wait is on the longer side. More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
May 30, 2023 -

Kia of Round Rock responded

Hi Shelly, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of Round Rock.

May 24, 2023

Great job taking care of my Kia! Thank you for your professionalism, concern and great care! More

by Mary May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
May 24, 2023 -

Kia of Round Rock responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of Round Rock.

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