Kia of Round Rock - Service Center

Service needs to answer the phone more than two out of seven times. After I’ve given a review you ask for another one. Focus on your customers and what we want. seven times. After I’ve given a review you ask for another one. Focus on your customers and what we want. More

Had a great experience, everything went great and in a timely fashion. Was greeted at the door immediately and they took my car and it was done on time. timely fashion. Was greeted at the door immediately and they took my car and it was done on time. More

I’ve been here 3 times and it’s always been a good experience. Always reasonable price and quicker than the estimated times than told experience. Always reasonable price and quicker than the estimated times than told More

One of the best service centers! I’ve been going to this service center for 6 years now and it never disappoints. The service advisors are always courteous and take care of their clients. service center for 6 years now and it never disappoints. The service advisors are always courteous and take care of their clients. More

Great customer service knowledgeable staff. Puts North Austin Kia ( Garbage dealership)to shame!. ask for Sean Knox when calling in for a service representative. See you guy next service. Best Regards, Austin Kia ( Garbage dealership)to shame!. ask for Sean Knox when calling in for a service representative. See you guy next service. Best Regards, Jim Ricker More

I'm very satisfied with the service I receive from this dealership. Sean Knox is a great Service Advisor and the facilities are well managed. dealership. Sean Knox is a great Service Advisor and the facilities are well managed. More

Every time I get service at this dealership, they always are kind and quick. There are a number of great employees there. I never feel pressured & the service is always done timely. are kind and quick. There are a number of great employees there. I never feel pressured & the service is always done timely. More

I hopefully will never take my car here again. The service advisor was rude, said he tried to contact me all day (I replied to his texts and tried multiple times to call him back, but he claims he nev service advisor was rude, said he tried to contact me all day (I replied to his texts and tried multiple times to call him back, but he claims he never got them) and then blamed it on me. The service department does not answer the phone (but sales sure does!). I was left waiting outside work for an hour (100 degree TX summer) for the shuttle that had not been arranged, come to find out. When I finally reached the service advisor, he was very condescending when I asked about my car's diagnosis and refused to make eye contact with me when I finally got back to the dealership to pick it up. Like I said, I hope I never have to go there again! More

Excelente servicio u atención al cliente , me vendieron un excelente automóvil y se adecuaron perfectamente a mis necesidades, fueron delicados y considerados con mi economía un excelente automóvil y se adecuaron perfectamente a mis necesidades, fueron delicados y considerados con mi economía More