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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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September 11, 2021

Friendly courteous service, comfortable waiting area, plenty accommodation. Getting very pricy and long waits Service is well done , knowledgeable repair personnel, trustworthy employees. Great job More

by Timealebo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 27, 2021 -

Kia of Round Rock responded

Hello, our team at Kia of Round Rock is happy to hear about your last visit. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!

September 11, 2021

Excellent customer service returned my text right away and gave me a spoliation to the problem. Really enjoyed speaking with Sean. Always on point look forward to always seeing him More

by SSTANCELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Knox
Sep 27, 2021 -

Kia of Round Rock responded

Hello, our team at Kia of Round Rock is happy to hear about your last visit. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!

September 11, 2021

Sean is very efficient and professional and thoughtful! He reset my iPhone Bluetooth so that my Spotify would work through the car speakers. Thank you Shawn. More

by Lettercarrier2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 27, 2021 -

Kia of Round Rock responded

Hello, our team at Kia of Round Rock is happy to hear about your last visit. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!

September 10, 2021

Good service. The service rep was polite, professional and very courteous. Had to wait a while because they were very busy. Cars were literally parked everywhere but the service was good as well as the se More

by Jimandkathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep was great.
Sep 27, 2021 -

Kia of Round Rock responded

Hi, thank you so much for the kind words! Our team at Kia of Round Rock is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 09, 2021

My service expert Sean has been nothing but on point with all my services needs. He goes above and beyond to make sure my experiences are exceptional!! More

by RENDONFRANKIE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean/ Service department 5 stars
Sep 10, 2021 -

Kia of Round Rock responded

Hello, thank you for the valuable feedback. Sean, the service department and our team at Kia of Round Rock appreciates your patronage. We look forward to serving you again soon!

September 09, 2021

Everyone does a great job at keeping you informed throughout the process. Advising you on what you can expect and are very accurate with wait times despite being crazy busy. More

by AL.BARRETT407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 10, 2021 -

Kia of Round Rock responded

Hello, thank you for the valuable feedback. Our team Kia of Round Rock appreciates your patronage, and we look forward to serving you again soon!

September 09, 2021

Great service. My rep., Sean was wonderful. I was kept informed and aware of the progress of the repair. The engine was replaced sometime late July early August. My husband passed away at he end of May. S More

by BRENDAMRFN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Knox
Sep 10, 2021 -

Kia of Round Rock responded

Hello, thank you for the kind words! Sean is an incredible asset to our team at Kia of Round Rock. We appreciate you taking the time to leave us a review and for choosing us for your automotive needs. We look forward to serving you now and well into the future, and please reach out to us if there is anything we can assist you with.

September 09, 2021

Sean is an awesome service person. He greeted me at the beginning, kept me informed and made sure work was completed ahead of promised time. He asked if I had any questions and escorted me to car at the More

by jormontmom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Sep 10, 2021 -

Kia of Round Rock responded

Hello, thank you for the kind words! Sean is an asset to our team at Kia of Round Rock. We appreciate you taking the time to leave us a review and for choosing us for your automotive needs. We look forward to serving you now and well into the future!

September 08, 2021

Really great service, really great mechanics, they know what they're doing and very friendly. Way better than most other kia service centers. No complaints. More

by DARLINGDAISY777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane and Anthony.
Sep 10, 2021 -

Kia of Round Rock responded

Hello, thank you for the wonderful feedback. Shane, Anthony, and our team at Kia of Round Rock appreciates your patronage. We look forward to serving you again soon!

September 08, 2021

I had a great experience with Kia of Round Rock Excellent service. Thanks for the great service. Thank you Mr Sean. I appreciate you guys. More

by Francois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Sean 5*****
Sep 10, 2021 -

Kia of Round Rock responded

Hello Francois, thank you for the valuable feedback. Sean, the service department and our team at Kia of Round Rock appreciates your patronage. We look forward to serving you again soon!

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