Kia of Round Rock - Service Center

ALWAYS make me feel so welcome and answers all my questions no matter how dumb it may sound to them. questions no matter how dumb it may sound to them. More

Service manager was very nice and Did everything got my car ready paperwork ready yeah I’ll car wash explain to me what they did to my car car ready paperwork ready yeah I’ll car wash explain to me what they did to my car More

Excellent customer service. I'm on my 8th Kia and ever since this dealer opened, I've been taking them there. It's been very good! since this dealer opened, I've been taking them there. It's been very good! More

Great customer service . Fast, friendly and fun. Definitely recommend. Clarence was awesome, he brokered a deal to get us what we needed quickly Definitely recommend. Clarence was awesome, he brokered a deal to get us what we needed quickly More

The young man who greeted me was courteous and professional. He informed me of what i needed to have done on my car. He asked me if I had any questions and answered everything that I asked. I am v professional. He informed me of what i needed to have done on my car. He asked me if I had any questions and answered everything that I asked. I am very happy with my experience with the dealership and will buy my next car from them More

The vehicle sercice I received at KIA of Round Rock was 10/10! My service advisor, Jamie, was a pleasure to work with! She didn't encourage any unnecessary work on my vehicle. She recommended replacing a t 10/10! My service advisor, Jamie, was a pleasure to work with! She didn't encourage any unnecessary work on my vehicle. She recommended replacing a tire that could have been dangerous of not changed immediately. I was offered a ride home in lieu of waiting in the Owners' Lounge. I didn't mind waiting because they have a coffee machine in the Owners' Lounge that brews fresh coffee, cappuccinos and lattes on demand! The restrooms were clean and fully stocked. The work on my vehicle was completed in a reasonable amount of time. KIA even washed my car for me for free! I will definitely recommend that my family and friends come here for their vehicle service! More

Everytime I bring my car in they are backed up and my car always have to return in 2weeks to a month later. I'm sick of the whole Kia car and dealership always have to return in 2weeks to a month later. I'm sick of the whole Kia car and dealership More

The staff was very professional and accommodating to my needs as always! Will continue to do our services with them! needs as always! Will continue to do our services with them! More

Service was a 10! Jamie was a pleasure to work with! She didn't encourage any unnecessary work on my vehicle. She recommended replacing a tire that could have ultimately been unsafe if not replaced. She off didn't encourage any unnecessary work on my vehicle. She recommended replacing a tire that could have ultimately been unsafe if not replaced. She offered me a ride home in lieu of waiting in the owners' lounge. And she had my dirty vehicle washed for me free of charge! More

Had the power steering flexible coupling replaced after nine years under a new vehicle limited warranty extension. Very happy with the repair work; it cost me nothing because it was under a warranty extens nine years under a new vehicle limited warranty extension. Very happy with the repair work; it cost me nothing because it was under a warranty extension. The work gets five stars; the service advisor promised that the work would be done in 1 day, but I didn’t get the car back until day 3 even though it was ready on day 2. The service advisor didn’t contact me until the end of day 2. More