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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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September 18, 2021

Always Clean, Always Professional. They are always personable as well. I've never had a problem here! More

by RSMITH300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Kia of Round Rock responded

Hi, thank you so much for the kind words! Our team at Kia of Round Rock is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 18, 2021

Super Awesome and Friendly and extremely Knowledgeable. Clean. Service is a great great. Feels like family. More

by S.d3.mit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Knox, Service
Sep 27, 2021 -

Kia of Round Rock responded

Hi, thank you so much for the kind words! Our team at Kia of Round Rock is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 17, 2021

They are very helpful, and get you in and out for your vehicle services. Outstanding!!!! More

by diamonds2sapphires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Hayat Ghani
Sep 27, 2021 -

Kia of Round Rock responded

Hi, thank you so much for the kind words! Our team at Kia of Round Rock is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 17, 2021

Top notch Service Managers who focus on their customers. They always seem to do what they can to save you money and don’t oversell services just to make a buck. More

by New Kia Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jorgensen, Sean Knox
Sep 27, 2021 -

Kia of Round Rock responded

Hi, thank you so much for the kind words! Our team at Kia of Round Rock is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 16, 2021

Sean is great and always friendly! Always keeps us updated and allows for open communication. More

by RUT63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Sep 27, 2021 -

Kia of Round Rock responded

Hello, our team at Kia of Round Rock is happy to hear about your last visit. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!

September 16, 2021

Service writer was very attentive and positive. Everything was on time. Car was very clean. More

by TEDMELTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
Sep 27, 2021 -

Kia of Round Rock responded

Hello, our team at Kia of Round Rock is happy to hear about your last visit. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!

September 16, 2021

Staff comes out to assist promptly. Always professional Staff comes out to assist promptly. Always professional and friendly. The waiting area is always clean and it is comfortable. More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 27, 2021 -

Kia of Round Rock responded

Hi, thank you so much for the kind words! Our team at Kia of Round Rock is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 15, 2021

Outstanding care and service. I’ve had my vehicle serviced here many times and have always received stellar care. More

by DKREAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Sep 27, 2021 -

Kia of Round Rock responded

Hello, our team at Kia of Round Rock is happy to hear about your last visit. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!

September 15, 2021

Service advisor missed every deadline. He failed to do a proper search for parts. I was told he'd look for oem and aftermarket part. But only came back with the oem part. Which ended up being $1300 differen More

by DOCAWK02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean service advisor
Sep 27, 2021 -

Kia of Round Rock responded

Hello, The team at Kia of Round Rock is saddened to hear of your recent visit. Please contact me at your earliest convenience so I can learn more and resolve this situation with the five-star service you’ve become accustomed to here at Kia of Round Rock. Looking forward to speaking with you soon, Zachary Brown, Service Manager - zacharybrown@lithia.com

September 15, 2021

Sean Knox did a great job of keeping me informed about what was being done and what else may be needed in the near future. More

by hpriddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Knox
Sep 27, 2021 -

Kia of Round Rock responded

Hello, our team at Kia of Round Rock is happy to hear about your last visit. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!

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